IT Helpdesk Support jobs in Ringwood

You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.

You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!

You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.

You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.

You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.

Are you looking for a full-time role in Health and Social Care where you can truly make a difference? At Community Integrated Care, we believe in empowering our colleagues and the people we support. This is more than just a job—it's a chance to build meaningful relationships, support people to live their best lives, and grow your career in a supportive, values-driven environment. We offer: -...

You will be based daily at our Head Office in Ringwood with office hours as 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.

You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.

You will work closely with teachers and other staff to provide tailored support, helping students overcome challenges and develop essential social and emotional skills. ---------------------------------------------------------------

You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family.

You will be anchored to the Ringwood office, working closely with a highly capable regional team while supporting major residential, commercial and mixed-use developments across the UK. Projects are client-led and national in nature, offering variety and technical challenge while maintaining a sensible hybrid working balance.

You will ideally have:

You will support the implementation of projects which support the sale of Aquaflush which meets the needs of healthcare professionals and their patients, into the competitive primary and secondary care market. The role is regionally field based which will require working away from home as required, therefore overnight stays can be expected.

You must hold 18th Edition (BS 7671) and NVQ Level 3 in Electrical Installations, and you'll have at least 3 years' experience as a domestic electrician. If you've already worked with solar PV, battery storage, EV charger installation, inspection & testing, Part P, or renewables accreditations, you'll fit in quickly - but strong domestic electrical competence and a quality mindset matter most.

2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will be an organised, detail-oriented individual with excellent communication skills and a proactive attitude.

You will take pride in providing a high standard of administrative and commercial support, contributing to the efficiency and success of the department.

You will be driven by commercial success, willing to go the extra mile with an enthusiastic approach.

You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.

Job Title: Applications Support AnalystLocation: Office based in Ringwood, Hampshire ​ ​ About the role​ As our Applications Support Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX / Keystone.​ The Applications Support Analyst will report to...

You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.