You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them.
Head of Customer Support & IT HelpdeskReporting to: COO / CFOLocation: Manchester (Hybrid)Salary: £50,000–£60,000 DOEContract: Full-time, PermanentHours: Monday–Friday, 09:00–17:30 (with flexibility to support the US team)Team: Managing a team of 5 across the UK and Denver, USAAre you someone who's grown within the IT Helpdesk or Technical Support world and understands the pressure of queues,...
Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is looking for an experienced Service Desk Engineer to join their technical support team. This is a great opportunity to work...
Our client in Cardiff are looking to recruit a Technical Helpdesk Advisor to join their growing technical support team. This role would suit candidates with a strong technical experience of IT hardware and software, ideally from an IT repair or tech support background. The company offer a superb culture of support and development, so this role is ideal for candidates with a technical customer...
Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team! As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...
We are looking for an experienced and customer focused IT Helpdesk Technician to join our clients team and provide high quality technical support to both remote and office-based colleagues, based in Nottingham. This is a varied, hands-on role supporting day-to-day IT operations across multiple sites, ensuring our users have the tools and support they need to work effectively. Salary &...
We are currently seeking a confident individual to work for our excellent IT client based just outside of Peterborough, due to location candidates will require a driving license and their own transport. Our client are offering a competitive salary, 2 bonuses a year, life assurance and pension. The standard hours of work are Mon - Fri 9am - 5pm. The successful candidate may have IT helpdesk...
Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...
You will work as part of a supportive team and contribute to the smooth running of invoice processing and internal helpdesk support.
You will also act as a first point of contact for helpdesk enquiries via telephone and email, ensuring queries are logged, resolved, or escalated appropriately.
You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. Your responsibilities: ✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.
You will be based at a stunning and reputable private school in Farnborough.
You will be working at the college to deliver first-class IT support services to staff and pupils.
You will undertake a broad range of tasks, maintaining the IT systems including but not limited to servers, network and Wi-Fi, end user devices, cloud hosted systems.
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up! Employer description: Beatsons Building Supplies is a large, independent Scottish builders' merchant founded in 1966, known for serving trade and DIY customers with a wide range of construction, landscaping, plumbing,...
You will join a tight-knit team of 5 on the IT department and receive all the support you need to really progress your career.
IT Support Technician – Education Hackney Salary: Up to £28k Are you currently working in IT Support within the education sector? Do you enjoy being the ‘go-to’ person for teachers and school staff? Are you confident supporting everything from classroom devices to network issues across multiple school sites? If yes, this may be the role for you We are recruiting for an IT Support Technician to...
You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.
Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The...
You will work closely with internal teams and third-party providers to resolve incidents, fulfil requests, and support ongoing IT operations and projects. Key Responsibilities Deliver 1st, 2nd and 3rd line IT support to end users Administer Microsoft Office 365 (Exchange Online, Teams, SharePoint, OneDrive)
You will need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes and solutions to the problems.
Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider based in Oxfordshire, are looking for a dedicated IT Support professional to join our technical support team. This is a fantastic opportunity to work across a diverse customer base, supporting a wide range of technologies in a fast-paced,...