You will be based within our newly built, high specification open plan head office in Dudley
Job Description Key Responsibilities • To act as the lead professional for children and their families in need of help and support. • Work with families, taking a whole family approach to practice, to undertake needs-led assessments and create multi-agency support plans, leading the delivery of this. • Lead on the delivery of multi-agency plans including providing evidence-based support to...
You will benefit from a unified team of recruitment consultants, with the opportunity to leverage on current relationships, whilst growing your status as a market specialist.
You must have a proven background in IT Sales and IT managed services or Cyber security sales.
You will be responsible for your own sales targets - Monitor CRM activity and ensure accurate pipeline management - Run team huddles and team meetings to drive focus and energy Performance Management
Grade: RCS Grade G Contract Type: Permanent (Full-Time) Location: 60% on site - Gatwick, Heathrow, Luton, Euston being the primary sites. Travel to other sites and offices as required. Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and...
About us Stone King is an ambitious and purpose-driven firm specialising in the Business & Social Enterprise, Charity, Education, Public Faith and Private Client sectors. Our collaborative culture and core values are intertwined with our ethos of doing the right thing by our clients, communities, and our people. Our passion for the sectors we work in and the purpose-driven work we do with our...
You will join a team delivering high-impact industrial automation and digital transformation projects for clients in the Life Sciences, Energy, and Utilities sectors.
You will apply your deep technical expertise in Copa-DATA zenon to shape intelligent operations strategies, architect robust SCADA/HMI platforms, and guide our customers on their journey towards IT/OT convergence.
Contract Type : Permanent Salary Package: £, - £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year Hours: . am – pm, Monday – Friday Interview Process: -stage process Why SCC? An inclusive workplace Excellent package: solid basic and company benefits Hybrid working & core hours in line with role requirements Career development and life-long...
As the Service Desk/ Operations Administrator, you will play a pivotal role in supporting both our sales and technical teams.Main duties for the Service Desk/Operations Administrator role: * Act as the first point of contact for all customer enquiries, providing a friendly and professional experience. * Log, assign, and coordinate IT support tickets using the company’s ticketing system (e.g.,...
Service Desk Support Manager – Birmingham/Hybrid£40,000-£50,000 plus benefitsA well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...
You will have a passion for supporting others and pride yourself on delivering an outstanding service.
You will be reliable, trustworthy and respectful.
You will enjoy building professional friendships and comfortable in spending time in the company of others.
You will not require any formal qualifications just a desire to make a difference to your clients lives.
Job Title: Service Desk Roles (1 Service Desk Lead/ 2 Service Desk Analysts) Job Location: Birmingham, UK/ Onsite Job Type: Permanent Job Description: - Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must - Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is...
You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.
You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.
You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.
You will be based locally to Oldbury, driving licence advantageous but not essential.
You will be handling inbound enquiries and handle communication between customers, third parties and internal technical staff.
You will not need to be IT technically experienced for this role this is a customer service, administrative role.
Contract type – Full Time, Permanent Band – Band E Information About The Role This role is providing first line IT support expertise to help support the CTP network of services across the UK. The individual will work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Requests will be logged, categorised,...
About the role Sense is recruiting for a 1st Line IT Analyst to join our successful ICT team. This is a full time role, working 37.5 hours per week at our office in Selly Oak, Birmingham In this role you will provide excellent IT Support and customer service via phone, email and face to face, acting as the first point of contact for Sense employees and volunteers. This role will...
You will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office 365, networking, and cloud services.
You will have excellent problem-solving skills and a proactive mindset with the ability tomunicate clearly with both technical and non-technical users.
Senior IT Recruitment Consultant Birmingham | Hybrid Working | Competitive Base + Uncapped Commission Are you an experienced recruitment professional looking to leverage your expertise in a thriving IT recruitment environment? Our established Birmingham-based technology recruitment agency is seeking a talented Senior Recruitment Consultant to join our dynamic team. About Us With a...
Job TitleJunior IT TechnicianSalaryOur salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.LocationTipton, West MidlandsOur CompanyDoocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which...