it first line support jobs in England

You must live within an acceptable commutable distance of our office in Highams Park, E4. A basic understanding of using: Windows 10 and 11 operating systems Microsoft 365 apps (e.g., Outlook Email, Word, Excel etc.) Peripherals (e.g., connecting and setting up devices such as printers, monitors, keyboards & mice etc.)

Why Join Us? Become a key player in delivering innovative Retail IT solutions—without leaving the comfort of your desk! As an IT Support Specialist, you’ll provide expert assistance and ensure smooth operations for our clients nationwide. What You’ll Do * Learn & Grow – Develop in-depth knowledge of Retail IT systems and EPoS technology. * Provide Remote Support – Configure systems,...

Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide...

Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: £21,000 - £30,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first...

IT First Line Support Analyst (Contract - Nights) Location: Bristol area Shift Pattern: Nights (shifts between 19:00-07:00) Clearance: Active SC (essential) Start: January 2026 Overview We are supporting a secure, high-availability IT environment and are looking for a First Line Support Analyst to join an established Service Desk team providing out-of-hours operational support. This role...

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required.We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse...

3rd Line IT Support & Implementation Engineer – Job Specification Location: Reigate Reports to: Technical Team Leader Working Environment: Fast-paced MSP / customer-centric technical team About the Company Our client is a leading technology services provider delivering IT managed services, cloud solutions, and modern infrastructure support to organisations across the UK. They focus on...

You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians.

You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills.

Out of Hours 2nd Line IT Support Engineer Location: Borehamwood, WD6 1JD Salary: £35K – £45K per annum, DOE + Excellent Benefits! Contract: Full time, Permanent Hours: Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month...

Role: 3rd Line IT Support Engineer Location: Witney (4 days) Henley (1) Salary: £45,000 - £55,000 ‍Profile A growing organisation based in Witney are looking to add a 3rd Line IT Systems Support Engineer to their team. The ideal candidate will have experience of working in a 3rd Line IT Engineer line role and have strong communication skills. Having experience of working on a variety of...

You will play a hands-on role supporting a busy manufacturing, R&D, and office environment, acting as the on-site IT point of contact. Working within a small, friendly, and driven IT team, you'll provide responsive first- and second-line support, manage day-to-day IT tasks independently, and collaborate closely with colleagues across the wider business and global IT network.

2nd Line IT Support Engineer | Ringwood (BH24) | £32k – £35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...

You will play a key role in resolving day-to-day issues, supporting new starters, and ensuring technology enables the organisation to operate effectively. Key Responsibilities Provide 1st line technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to: IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role Type: Permanent Are you the go-to problem solver...

1st Line IT Support Engineer - £27,000/£30,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to...

3rd Line IT Support & Infrastructure Specialist Location: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00 Salary: Up to £50,000 (DOE) The Opportunity A multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business. The Role Provide 3rd...

You will be the first point of contact for IT related issues, resolving day-to-day technical problems, supporting end-users, and assisting with infrastructure maintenance across the site. Responsibilities include but are not limited to: Provide 1st and 2nd line technical support to office staff, engineering teams and production floor users.

A highly accredited Managed Service Provider (MSP) in London are looking for an experienced 3rd Line IT Support Engineer to join its senior Service Desk team. This role suits a strong technical engineer with MSP background who thrives in resolving P1 / P2 escalations in a fast-paced environment. The Role: * Resolve complex 3rd Line escalations across Microsoft & infrastructure technologies *...

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You’ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You’ll...

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required. xgikmsk Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. We have an exciting opportunity for a 3rd Line IT...