it first line support jobs in Derbyshire

You will act as a key point of contact for incident resolution, service requests, and escalations, while also supporting continuous improvement initiatives within the team. Rate£17.87/Hr through UMB£13.77/Hr through basic PAYE£15.63/Hr through Premium PAYE Contract 6 Months contract

Why Join Us?Become a key player in delivering innovative Retail IT solutions—without leaving the comfort of your desk! As an IT Support Specialist, you’ll provide expert assistance and ensure smooth operations for our clients nationwide.What You’ll Do * Learn & Grow – Develop in-depth knowledge of Retail IT systems and EPoS technology. * Provide Remote Support – Configure systems, troubleshoot...

You will be based at either our City or Coach Lane campus as part of the IT Application Support team within Digital Technology and Transformation Services. Our team operates in a collaborative, on-campus environment where colleagues work regular patterns with flexibility around timing and location in discussion with managers.

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

Job Purpose To provide remote IT support to all end users. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards. Key Tasks and Responsibilities - To...

Job description Due to the expansion of our organisation our IT & Telecoms Department are recruiting an IT 2nd level Technician. The role will be primarily focused on delivering 2nd/3rd line support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems. Working as part of a shift rota providing on site IT...

Job Title: Technical Account Manager – Key Account (IT Services)Location: Derby (Hybrid, 3 days on-site per week)Salary: £65-£70k, plus performance-based incentivesAbout the RoleWe’re seeking an experienced Technical Account Manager to take accountability for a flagship customer account within the engineering and manufacturing sector. The role involves managing a high-profile division focused on...

You will play a key part in ensuring our mission-critical IT services remain secure, reliable, and high-performing. As a key member of the ICT team, you will provide third-line support to our workforce, ensuring that systems are secure, reliable, and fit for purpose. You'll work closely with colleagues to resolve complex issues and contribute to the continuous improvement of our ICT services.

Role: IT Support Specialist 1st line & 2nd line support Salary: Up to £30K Location: Chesterfield Hybrid: Option for work-life balance Overview: We are seeking a proactive and customer-focused IT Support Specialist to provide first- and second-line support across our UK and Nordic operations. This role offers exposure to a broad range of IT projects and initiatives, ensuring technical systems...

You will assist with incidents, service requests, and problem resolution, escalating where necessary, and support the wider IT team with technology rollouts and investigations.

IT Support AnalystAkkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts.The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the...

You will have several years of experience gained in desktop and server environments within medium sized business environments. - Support Windows workstations, HP network equipment, HP Servers, Virtualisation environments (Hyper-V and VMWare), Active Directory, Microsoft 365, and enterprise Wi-Fi, Cloud Services

You will work closely with the team to help galvanise the recently merged set of individual companies into a single, standardised organisation with a high-quality IT function.

You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

UK Management College is looking for an enthusiastic and confident individual to join our team as the Student Success Tutor.Our business is growing rapidly, and as such, we are excited to bring on board someone who will form a vital part of the success of our students. As this is a role in which you will be dealing with students face to face, this is an office-based role on our new campus in...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

IT Support AnalystAkkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts.The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.