it first line support jobs in Edinburgh

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

This role is responsible for managing First Line Risk across the Chief Operating Office (COO) function. The Head of First Line Risk and Incident Management will design, implement, and embed an effective risk management model and culture within the COO. Additionally, they will oversee the identification, management, and resolution of business incidents, ensuring coordinated response and...

You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke and long covid conditions to live life to the full again. As well as those who have witnessed or provided CPR for someone who has had an out of hospital cardiac arrest (OHCA).

You will have a broad and deep understanding of key technology risks facing large financial services firms. You’ll bring experience of planning and executing a risk-based portfolio of technology audits, and of delivering high quality results both yourself and through others.

Job Type: Permanent Job Sector: IT Region: Scotland Location: Edinburgh Salary: In the region of £65,000 – dependent upon skills and experience. Posted: 17/12/2025 Recruiter: Teacheroo HEAD OF IT – Full‐Time, Permanent 40 hours per week – Monday to Friday, 8am to 4.30pm with 30‐minute unpaid lunch break. (Some flexibility will be required to meet the needs of the school, and in the event of...

You will work in both a technical & functional capacity to deliver new enhancements and functionality using Unit4 ERP. The role will involve 3rd line system support, internal consulting and stakeholder engagement.

I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office). This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and...

You will be responsible for delivering agreed level of service within the team and supporting an estate of approximately 600 desktops, laptops, and mobile devices.

IT Support Technician (56102-JUL) Overview Reference 56102-JUL Salary £28,000 - £31,000/annum Job Location - United Kingdom -- Scotland -- Lothian -- City of Edinburgh -- Edinburgh Job Type Permanent Posted 17 July 2025 IT Support Technician Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced IT Support Technician looking for your next challenge? This is a...

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for...

You will be self motivated IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful Junior IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

Location: Edinburgh Job Type: Permanent Industry: Digital Workspace Job reference: 41341241455342_1763394137 Posted: 1 day ago Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic...

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

You will work closely with individuals to understand their goals, build trust and provide practical and emotional support tailored to their needs.

You will have basic IT skills and either hold an SVQ Level 2 or 3 in Social Care, or be willing to work towards a relevant qualification.

You will be working alongside other Service Line Leaders in Impact Assessment, Biodiversity & Ecosystems, Site Solutions, Health Sciences and Compliance, Strategy & Transactions.

You will be responsible for a team of approximately thirty UK&I air, noise and climate professionals working throughout the UK.

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

You will be getting hands on exposure with some of the most exciting and largest public sector organisations across the UK. The Technology Risk team has seen significant growth in IGH meaning you will be joining at a time of real significance. We have a very friendly and collaborative team culture.

As a Senior IT Engineer, you’ll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team. You’ll work closely with clients to design, implement, and maintain IT systems that enable their success, while ensuring security and reliability are at the core of every solution. This hybrid role allows flexibility between working at our Edinburgh...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...