ICT Service Desk Analyst jobs in City of London

Advanced Support & Problem Management (Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions....

IT Service Desk Analyst / Technical Support Analyst Are you the right candidate for this opportunity Make sure to read the full description below. A fantastic opportunity has arisen for an IT Service Desk Analyst / Technical Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst / Technical Support Analyst Summary: The Service Desk Analyst will...

About the Team The ICT department provides comprehensive services to all members of the firm. The ICT Helpdesk team offers 1st to 3rd line support to over 600 computer users, predominantly senior fee-earners working under tight business deadlines, each with varying levels of IT system knowledge. The Helpdesk is staffed according to a shift rota from Monday to Friday, handling approximately 100+...

Service Desk Analyst – Windows 11 Do not wait to apply after reading this description a high application volume is expected for this opportunity. Overview: We are currently supporting a leading financial services organisation that is seeking a Service Desk Analyst to assist with a large-scale Windows 10 to Windows 11 migration. This position is fully office-based in London and will involve...

IT Service Desk Manager/IT Support Team Leader A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader Responsibilities and Duties: • Lead, coach, and develop a team of five Service Desk Analysts to ensure consistent, high- quality support. • Set clear...

You will lead IT support efforts by acting as the main escalation point for complex hardware, software, and network issues. You'll ensure the team's Service Desk runs with maximum efficiency, consistently meeting key service goals. This senior role requires you to mentor junior staff, maintain our knowledge base, and drive continuous process improvement initiatives to reduce recurring problems.

You will find modern workspaces and a state‑of‑the‑art auditorium. In addition, we are proud to host an onsite restaurant that shares our commitment to sustainability with seasonal menus. Rooftop gardens, onsite gym, and medical centre support physical wellness. Role DescriptionAn excellent opportunity has arisen within Equities to join the Front office control team.

Overview1st / 2nd Line - Windows and Mac The 1st / 2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and...

You must have direct experience of defining requirements for attribution projects

Business Analyst – Performance & Attribution (Asset Management) Location: London (Hybrid – 2 days onsite, 3 remote) Day Rate: £500 (Inside IR35) Contract: 6-month rolling Start Date: ASAP Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. A leading asset manager is seeking an experienced Business Analyst...

Helpdesk and Desktop Support AnalystOur Client a retail bank ? based in the City London ? is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience.Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European...

Job Description Job Title: Payroll Analyst(Part-Time, Temporary) Contract: 6-Month Minimum (Possible Extension) Schedule: 4 Days per Week Location: Cannon Street, London Hourly Rate: £16-18per hour Working Pattern: 3 Days Remote, 1 Day Office-Based (flexibility needed for meetings) Hours: 9:30am – 5:30pm Overview A fantastic opportunity has arisen for an experienced Payroll Analyst /...

Job Title: Payroll Analyst(Part-Time, Temporary) Contract: 6-Month Minimum (Possible Extension) Schedule: 4 Days per Week Location: Cannon Street, London Hourly Rate: £16-18per hour Working Pattern: 3 Days Remote, 1 Day Office-Based (flexibility needed for meetings) Hours: 9:30am – 5:30pm Overview A fantastic opportunity has arisen for an experienced Payroll Analyst / Administrator to...

Team / Role Overview Within Counterparty Trading & Risk, the Markets Capital Advancement team is the central team that drives and oversees execution and management of capital initiatives. Scenarios are a key component of the Operational Risk Capital calculation, and scenario analysis is the process of identifying hypothetical but plausible, high severity, low likelihood operational loss events....

You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds.

You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds.

Production Support - Application Support - High Frequency Algorithmic Electronic trading platforms ( Equities, Fixed Income and FX) The Production Support group provides second level support to all of the Front Office Trading applications, both Hybrid and fully electronic used by our customers supporting the whole front to back life cycle across all Asset classes for all of the BGC brands. The...

Job Description Job Title: Programme Manager Job Location: Canary Wharf (Hybrid - 3 days in the office/ 2 days from home) Contract Length: Until 21/09/2026 (Possibility of extension) Industry: Oil and Energy, Energy Trading Working Hours: 8 per day/ 40 per week What you will do: - Project Planning & Execution - Define and manage the overall delivery plan for the Valuation & Risk Management...

About the Team The ICT department provides comprehensive services to all members of the firm. The ICT Helpdesk team offers 1st to 3rd line support to over 600 computer users, predominantly senior fee-earners working under tight business deadlines, each with varying levels of IT system knowledge. The Helpdesk is staffed according to a shift rota from Monday to Friday, handling approximately 100+...

IT Service Desk Manager/IT Support Team Leader Is this your next job Read the full description below to find out, and do not hesitate to make an application. A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader Responsibilities and Duties: • Lead,...