ICT Service Desk Analyst jobs in Greater Manchester

You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them The ITSDA will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications.

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.

You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s. What you’ll be doing - Acting as first point of contact for all IT Support issues and queries - Responsible for the ongoing provision of IT Hardware and Infrastructure to support both internal and external stakeholders

IT Service Desk Analyst (Level 1) Manchester | Professional Services | Hands-on Role Are you an IT Support professional looking to take the next step in your career? We're looking for a Level 1 Service Desk Analyst to join a leading professional services firm in Manchester . This is a great opportunity for someone who enjoys being hands-on, solving technical issues, and delivering a...

This is an exciting opportunity to be the Technical Service Desk Manager for the One Login programme. Reporting into the Senior Technical Service Desk Manager, the Technical Service Desk Manager will play a critical role in ensuring that the One Login service is operating as intended having responsibility for keeping reliant parties and the One Login for Government Technical Service Desk informed...

- Role Details Title: IT Service Desk Analyst – 1st Line (FTC 12 months) Organisation/ Team: JD Sports Fashion Plc Group IT Reporting to: First Line Service Desk Team Leader Location: JD HO, Bury Level: 6 Approx # of Direct Reports: 0 - Business Environment JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and...

You will work closely with other IT teams to escalate complex issues as necessary.

You will be responsible for delivering high quality, customer focused 1st line support to users across the Home Office estate and will play a key role in the provision of IT service support at the Home Office, contributing to the delivery of high quality consistent incident, problem and request fulfilment management processes across the estate.

You will be able to build your IT career in a strong team, committed to being "customer centric"

You must be a good communicator with reasonable IT skills

You will receive an excellent base salary of £24,700 plus overtime (average £2,000) with a salary review of £25,000. The role will be conducted from their office in Adlington, Chorley + with some remote work.

Our client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you’ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first...

You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s.

Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...

You will have the energy and drive to be first to report on the challenges and opportunities that our clients face on a day‑to‑day basis.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

IT Service Desk Analyst (Level 1) Manchester | Professional Services | Hands-on Role Are you an IT Support professional looking to take the next step in your career? We're looking for a Level 1 Service Desk Analyst to join a leading professional services firm in Manchester. This is a great opportunity for someone who enjoys being hands-on, solving technical issues, and delivering a high-quality...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.

Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...

You will have the energy and drive to be first to report on the challenges and opportunities that our clients face on a day‑to‑day basis.

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.