helpdesk operator jobs in West Midlands

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs). Service & Communication: Act as the first point of contact for all incoming service requests (phone, fax, email).

You will be driven by customer service and will have excellent critical thinking skills with a can-do attitude.

You will have a confident telephone manner, being accustomed to communicating with people across all levels. In addition, we would certainly expect the successful applicant to demonstrate the following…

We're Virtu Property — specialists in soft services for residential property. Our expert teams deliver high-quality cleaning, caretaking, grounds care, and specialist maintenance to keep properties running smoothly and looking their best. And we're not stopping there! We've expanded to offer tailored residential freehold housing management, and we're always exploring new ways to innovate and...

You will be based on-site, working as part of a reception and helpdesk team, acting as the first point of contact for residents, visitors and stakeholders.

You will be responsible for the safe, compliant and efficient operation of all building services, delivering Planned Preventative Maintenance (PPM), reactive maintenance and minor remedial works. WHAT TOU WILL BE RESPONSIBLE FOR Completion of PPM works to schedule in the most proactive and efficient way possible.

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service. The ideal candidate will have a strong understanding of electrics and controls and will be able to complete high-standard service and maintenance work.

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service.

You will also be responsible for reviewing risk registers, identifying and escalating defects, and ensuring strict compliance with JSP 375 and other safety requirements.

You will assist in developing new work requirements, resolving complaints, and supporting the helpdesk by providing technical guidance.

DBS Certified Administrator – Temp (4 Weeks) £13.85 hourly PAYE (37.5 hours per week) – Smethwick, B66 2QT – Immediate start. We are looking for an experienced Helpdesk Administrator to manage the full lifecycle of maintenance requests, from initial enquiry through to job completion. You'll be the first point of contact for service requests, logging and managing work orders via CAFM systems...

You will be responsible for the safe, compliant and efficient operation of all building services, delivering Planned Preventative Maintenance (PPM), reactive maintenance and minor remedial works. What You Will Be Responsible For Completion of PPM works to schedule in the most proactive and efficient way possible.

Job TitleJunior IT TechnicianSalaryOur salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.LocationTipton, West MidlandsOur CompanyDoocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which...

Equans is looking for a Contract Administrator - PPM & Compliance to join our team on our Birmingham schools contract at Coleshill, Birmingham, B46 1JU on a permanent basis. This is a full-time position working 37.5 hours per week, from 09:00 to 17:00, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package.General Overview To provide a customer...

Digital Training & Delivery Manager Design. Build. Deliver. Transform Digital Learning. Location: Mobile (UK-wide travel) Sector: Support Services - Compass One Reporting to: Head of Digital Delivery & Implementation The Opportunity Are you passionate about creating exceptional digital learning experiences that genuinely make a difference? Do you thrive at the intersection of design,...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

You will be responsible for the safe, compliant and efficient operation of all building services, delivering Planned Preventative Maintenance (PPM), reactive maintenance and minor remedial works. WHAT TOU WILL BE RESPONSIBLE FOR

DBS Certified Administrator - Temp ( 4 Weeks) £13.85hr PAYE (37.50hr)Smethwick, B66 2QTImmediate start We are looking for an experienced Helpdesk Administrator to manage the full lifecycle of maintenance requests, from initial enquiry through to job completion. You'll be the first point of contact for service requests, logging and managing work orders via CAFM systems (Maximo), ensuring SLAs are...

You will be responsible for the safe, compliant and efficient operation of all building services, delivering Planned Preventative Maintenance (PPM), reactive maintenance and minor remedial works. WHAT TOU WILL BE RESPONSIBLE FOR Completion of PPM works to schedule in the most proactive and efficient way possible.

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.