Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the...
Job Description Helpdesk Administrator/Coordinator Location: Romford, EssexWorking Pattern: Monday-Friday, on-siteSalary: Basic £28-32,000 per annum, dependent on experience (potentially higher for the right candidate) + Company BenefitsType: Permanent, Full-Time (PAYE)Sector: Construction & Building Services The RoleWe are currently recruiting for a Helpdesk Administrator/Coordinator to join a...
You will work as part of a supportive team and contribute to the smooth running of invoice processing and internal helpdesk support.
You will also act as a first point of contact for helpdesk enquiries via telephone and email, ensuring queries are logged, resolved, or escalated appropriately.
You will be joining the IT support team where you'll provide assistance in resolving technical issues.
Facilities Management,£26,000 – £28,000 (DOE), Motherwell, 31 days annual leave Benefits: * Salary between £26,000 and £28,000 per year. * Paid 40-hour working week, Monday to Friday, 8:00 AM – 5:00 PM. * One-hour lunch break. * Employer pension contribution of 3%. * 31 days annual leave (currently under review). Responsibilities: * Act as the first point of contact for clients, managing...
Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team! As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them.
You will play a pivotal role in leading a team of ...
We are looking for an experienced and customer focused IT Helpdesk Technician to join our clients team and provide high quality technical support to both remote and office-based colleagues, based in Nottingham. This is a varied, hands-on role supporting day-to-day IT operations across multiple sites, ensuring our users have the tools and support they need to work effectively. Salary &...
You will need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes and solutions to the problems.
You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based £45K - £50K depending on experience Duties of the Helpdesk Manager: Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.
You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs). Service & Communication: Act as the first point of contact for all incoming service requests (phone, fax, email).
I am working on behalf of a leading building services and facilities contractor delivering maintenance and aftercare support across commercial, residential and public sector clients. Due to continued growth within their Aftercare division, they are looking to appoint a Help Desk Administrator to join their team based in Romford. This role sits within a small administration team and reports...
Join the CBRE Global Workplace Solutions team as a Helpdesk Operator! Are you skilled in Customer Service and looking for a new role?CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Helpdesk Operator to join our team in [Leeds]. What You'll Do: Helpdesk Operations: Manage CAFM system (PPM, reactives, reporting) and respond to calls and...
Your new companyWe work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the...
You will manage call routing, emergency alerts, bleep systems, and alarm systems, while maintaining patient confidentiality and professionalism at all times.
You will also be responsible for problem diagnosis, fault logging and occasionally interaction with client support teams and client maintenance engineers.
You must be comfortable speaking on the telephone professionally, be analytical and able to communicate well, as the role involves dealing with both the public and third party organisations.
Why Join Us We are recruiting for an out of hours Helpdesk Operations Manager at our Redditch site. Managing team performance, process improvement, providing leadership to improve and sustain our important out of hours emergency service and strategic decisions. Team covers 7 PM to 7 AM - 7 days a week, 365 days a year hence flexibility is required. What You'll Be...
Join the CBRE Global Workplace Solutions team as a Helpdesk Operator! Are you skilled in Customer Service and looking for a new role?CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Helpdesk Operator to join our team in [Leeds]. What You'll Do: Helpdesk Operations: Manage CAFM system (PPM, reactives, reporting) and respond to calls and...
We are currently seeking a confident individual to work for our excellent IT client based just outside of Peterborough, due to location candidates will require a driving license and their own transport. Our client are offering a competitive salary, 2 bonuses a year, life assurance and pension. The standard hours of work are Mon - Fri 9am - 5pm. The successful candidate may have IT helpdesk...