You will efficiently manage successful service delivery for the allocated ‘Hub and Spoke' locations – supported by an assistant workplace manager in the buildings where these are appointed.
You will also be expected to ensure all legal, statutory, and contractual obligations are routinely delivered to the required standards.
Job Description A busy and growing organisation is looking for an experienced FM Helpdesk Coordinator. This role will suit someone organised, proactive, and confident managing multiple tasks in a fast-paced environment. What you'll be doing - Act as a first point of contact for service requests - Log, prioritise, and manage reactive and planned maintenance tasks - Allocate work to engineers...
Job Description Helpdesk Administrator/Coordinator Location: Romford, EssexWorking Pattern: Monday-Friday, on-siteSalary: Basic £28-32,000 per annum, dependent on experience (potentially higher for the right candidate) + Company BenefitsType: Permanent, Full-Time (PAYE)Sector: Construction & Building Services The RoleWe are currently recruiting for a Helpdesk Administrator/Coordinator to join a...
Job Description Your new companyWe work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and...
Job Description Helpdesk Service Coordinator - Facilities - Upto £30,000 + 10% Bonus + Healthcare + PensionWe are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won during 2025. Account managing their clients...
Facilities Helpdesk Controller Leeds - White Rose Park (with 1 day hybrid home working) Permanent £27,000 - £27,500 private healthcare Flexible Benefits Summary We're excited to offer a fantastic opportunity for a Facilities Helpdesk Controller to join our dynamic team at the newly opened Leeds Facilities Office in White Rose Park. In this role, you'll work closely with our Service Centre team to...
Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...
You will act as the central point of control for Hard FM compliance, working closely with the technical site engineering teams, subcontractors and client representatives to provide full visibility, assurance and continuous improvement across the maintenance programme. Key Responsibilities
Helpdesk Manager Facilities Management Location: Leeds Salary: £35,000 per annum Sector: Facilities Management (TFM) We are a growing Total Facilities Management business based in Leeds and are looking for an experienced and motivated Helpdesk Manager to lead our FM helpdesk function. This is a key role within the business, suited to someone who is outgoing, confident in their own judgement, and...
A reputable recruitment firm is seeking an experienced IT Manager to oversee day-to-day operations and manage a small IT Helpdesk team. The successful candidate will ensure system security, reliability, and efficiency while providing leadership and guidance to the helpdesk function. Responsibilities include managing IT infrastructure and user accounts, troubleshooting technical issues, and...
You will manage key staff, ensuring compliance and helpdesk functions operate smoothly. Your role involves interpreting KPIs, issuing reports, and leading monthly client meetings. The ideal candidate will have extensive knowledge of Total FM services and compliance requirements.
Pinnacle Group are looking to recruit an experienced and highly organised Compliance & Helpdesk Manager to lead a dynamic team and ensure seamless operations across compliance and helpdesk functions. role, you will manage a site team including a Data Processor, PPM Planner, and Helpdesk Coordinator, while serving as the go-to expert for interpreting KPIs and contract obligations. You'll oversee...
Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...
Why Join Us We are recruiting for an out of hours Helpdesk Operations Manager at our Redditch site. Managing team performance, process improvement, providing leadership to improve and sustain our important out of hours emergency service and strategic decisions. Team covers 7 PM to 7 AM - 7 days a week, 365 days a year hence flexibility is required. What You'll Be...
You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based * £45K - £50K depending on experienceDuties of the Helpdesk Manager:Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.
A leading gaming technology company seeks a Helpdesk Manager in Chadderton, UK, to lead the helpdesk team and provide first-line technical support. The role involves motivating staff, ensuring operations meet quality standards, and improving service delivery. The ideal candidate will possess strong leadership and communication skills, along with a solid understanding of helpdesk operations. This...
Join to apply for the Helpdesk Manager role at CBRE . Warrington, England, United Kingdom. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The Role Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within the site. Ensure the Helpdesk Advisor Team understands the...
You will act as the central point of control for Hard FM compliance, working closely with the technical site engineering teams, subcontractors, and client representatives to provide full visibility, assurance, and continuous improvement across the maintenance programme. Key Responsibilities
Pinnacle Group are looking to recruit an experienced and highly organised Compliance & Helpdesk Manager to lead a dynamic team and ensure seamless operations across compliance and helpdesk functions. In this role you will manage a site team including a Data Processor, PPM Planner, and Helpdesk Coordinator, while serving as the go‐to expert for interpreting KPIs and contract obligations. You'll...
We are recruiting a Service Desk Manager to organise and oversee the running of the Estates Management Office at Tunbridge Wells Hospital. Your role is to create and maintain a proactive work environment, ensuring high levels of organisational effectiveness, communication, safety and customer satisfaction. The Service Desk Manager responsibilities include onboarding and training of staff within...