You will join our tailored training programme that involves side-by-side coaching, interactive workshops on HL’s products & services, the systems we use and much more. Testimonial from our recently promoted Helpdesk Consultant. Archie who has been recently promoted to Team Leader.
You will be supported and report into the Helpdesk/Operations Manager. The position has come available due to internal promotion from our exiting team leaders and growth within our Omni channel function. This role would suit someone who has contact centre, customer service or operational team leader experience.
Consultant name: Catherine Rowland Call for more information on this position: Job reference: 000000000096630-1 Date posted: 03/11/2025 Helpdesk Operative Location: Bristol Hours: Part-time, Nights (2 on / 2 off shift pattern) We’re looking for a Helpdesk Operative to join our team and play a vital role in supporting our customers and colleagues. As a Helpdesk Operative, you’ll be the first...
You will also have the reassurance of a job guarantee (£26K-£35K) upon completion.
You will also be assigned an expert tutor and a support mentor to help you throughout your training.
You will gain practical experience by using practice labs which enable you to practice and master what you have learned.
You will initially be required to travel more frequently for the first few months and once settled in the role there will be an expectation of a minimum of 3 days in office or travelling per week.
You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance.
Retail Facilities and Maintenance Manager 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Mitie Better places, thriving communities. Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can...
You will manage your dedicated pool of clients with your own dedicated team and resource including Designers, Developers and support from our IT Helpdesk and Marketing team where required as part of the Website delivery process.
You will be responsible for management of your own dedicated resource within mtc.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their "State-of-the-art" office located in the...
Role Kennedys is looking for a Conduct Risk lawyer to join our Risk & Compliance team (in any of our England and Wales offices) who provide expert information, advice and guidance to the Firm on professional responsibility, risk and compliance issues. Team Kennedys Risk & Compliance team handles a wide range of partnership and risk and compliance issues for the firm and acts as an in-house...
You will contribute to shaping digital standards, mentoring teams, and aligning project delivery with our broader digital strategy – ensuring that every project benefits from the latest tools, processes, insights, and best practices.
Multiskilled Technician Location: Central BristolSalary: £40,000-£42,000Hours: Monday-FridayAbout the EmployerA leading global workplace and real-estate solutions provider delivering best-in-class FM services. You’ll join a high-performing team known for technical excellence, innovation, and exceptional customer experience.The RoleWe are seeking a fully qualified Multiskilled Technician to...
We are currently seeking a proactive, technically skilled and confident IT Technician to join a modern and forward-thinking secondary school in Bristol. This is a full-time, permanent position commencing January 2026, offering an excellent opportunity for an IT professional who enjoys problem-solving and working in a fast-paced, supportive environment. About the School The school is recognised...
You will drive high service performance and ensure our processes and resources are used effectively to meet service delivery targets. Your leadership will directly contribute to delivering an outstanding client experience and supporting the ongoing success of our communications centre.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.Our BT Workplace team provide a full range of building maintenance services to their "State-of-the-art" office located in the...
An investment management firm in Bristol is seeking a Demand Planning Lead to oversee workforce management for Helpdesk operations. This permanent, full-time position entails implementing forecasts, conducting detailed analyses, and maintaining capacity plans. The ideal candidate will have a strong background in data-driven analysis, workforce methodology, and effective communication. The firm...
You will lead a team of customer service advisors, ensuring exceptional service for over 1.8 million clients. Responsibilities include coaching the team, managing performance, and driving service delivery efficiency. The role offers a competitive salary of £32k - £35k plus an annual bonus, along with multiple employee benefits.
You will be supported and report into the Operations Manager. The position has come available due to internal promotion from our exiting team leaders and growth within our Omni channel function. Our omni channel function is made up by five key departments. Helpdesk - where we directly answer the calls our clients make to us about ISAs, pension, savings and investment.
A leading investment platform in Bristol seeks a Helpdesk Operations Manager responsible for leading the development of regulatory roadmaps and ensuring client satisfaction. The role requires extensive experience in financial services and a client-focused approach. Candidates should possess excellent organizational skills and be proficient with collaboration tools. This is a full-time position...
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if theys don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go...
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go...