Job Description Care And Support Worker - Competitive Salary - £13.30 to £14.10 Per Hour Make a real difference every day as a Care and Support Worker, supporting people in their own homes across the community. Join the Altogether Care team in West Moors, where your compassion and reliability will be valued and supported. If youre motivated by making a positive impact, this is a role where...
You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.
You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.
You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
You will be based daily at our Head Office in Ringwood with office hours as 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.
You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.
You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!
Care And Support Worker - Competitive Salary - £13.30 to £14.10 Per Hour Make a real difference every day as a Care and Support Worker, supporting people in their own homes across the community. Join the Altogether Care team, where your compassion and reliability will be valued and supported. If you're motivated by making a positive impact, this is a role where every visit matters—and the...
You will work closely with teachers and other staff to provide tailored support, helping students overcome challenges and develop essential social and emotional skills. ---------------------------------------------------------------
2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...
You will need to be a strong communicator with a calm and professional manner and the ability to put the customer at the centre of all you do. Ideally you will have experience working in a similar scheduling, service coordinator, help desk position or have worked across an end to end process with multiple customer touch points.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.
You will provide technical support and service fulfilment to users of ICT across the business, including our remote access to our construction sites, sales offices and managed developments.
You will also need to have experience of supporting a distributed user base.
You will also be highly organised, be capable of managing your own workload and capable of working alone or as part of a team.
You will have previous receptionist and / or customer service experience with an excellent telephone manner, good interpersonal skills and an excellent working knowledge of Microsoft 365 (excel and word).
You will be self-motivated, well organised with excellent attention to detail and will possess a can do attitude.
You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.
Job Title: Applications Support AnalystLocation: Office based in Ringwood, Hampshire About the role As our Applications Support Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX / Keystone. The Applications Support Analyst will report to...
Location: Midlands - with essential travel to various retirement Lodges / developments in the regionPay rate: £12.36 per hour, plus mileage reimbursedContract: Hours offered on an 'as and when required' basis (zero hours contract) About the role It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement...
Project Manager Location: Ringwood, Hampshire, + Hybrid home working Salary: £40,000 – £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, Permanent role The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our...
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.