Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...
You will be based within our newly built, high specification open plan head office in Dudley
Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...
You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.
Job Title: Service Desk Roles (1 Service Desk Lead/ 2 Service Desk Analysts) Job Location: Birmingham, UK/ Onsite Job Type: Permanent Job Description: - Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must - Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is...
Contract type – Full Time, Permanent Band – Band E Information About The Role This role is providing first line IT support expertise to help support the CTP network of services across the UK. The individual will work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Requests will be logged, categorised,...
Job Description Technical Analyst Salary: c. £39,000 per annum Hours: Full time - 35 hours Contract: Permanent Location: Hybrid Working (Head Office, West Bromwich) We are currently looking for an experienced Technical Analyst to join our Desktop Support Team here at the West Brom. We are a vibrant team who are at the core of the support function, you’ll work with every sector of the...
You will utilise a variety of analytical tools, techniques and methods to ensure that live or near to live data can be utilised interactively by a broad range of professional, academic and public users. In this role, youll contribute to a diverse portfolio of projects, from spatial development strategy to innovative analysis using drone imagery.
You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.
You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.
You will identify policy gaps, develop evidence-based solutions, lead campaigns, manage a small team of analysts, and represent CCW with senior stakeholders. This role is ideal for someone who enjoys research, strategic thinking, and influencing at senior levels. This position is available across three specialist routes:
You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.
You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.
Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...
Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...
Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...
Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...
Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...
Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...
Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. Complete this 10-week online training with just...
Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...
Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...