Guest Services jobs in County Durham

You should be friendly, welcoming, and able to handle guest inquiries and complaints in a professional and courteous manner. - Organisational skills: it’s important that you have a strong attention to detail to manage guest reservations and maintain a clean and organised workspace.

GUEST EXPERIENCE LEAD WELCOME TO KFC. HOME OF THE REAL ONES. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are...

Company Description Title: Service Supervisor Location: Louisa Centre Stanley Hours & Salary: 40 Hours / 5 over 7 days / £ per hour Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 week’s enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development...

We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun! As Supervisor you’ll: Have a natural talent for leading and motivating others, you’ll...

Overview We’re on the lookout for a Kitchen Assistant to join our team! It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests. Our kitchen is where it’s at: Everything single day is packed full of learning in our kitchen. Whether it’s gaining new prepping...

Location - Slug And Lettuce Front of House Team Member About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an...

This is an opportunity to join a well-established site at a point of change, where calm leadership and good judgement will make a real difference. The business is looking to appoint a Laboratory & Quality Manager on an initial temporary basis, with a clear intention for the role to move into a permanent position. The focus is on continuity, stability and setting the function up well for the...

Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests’...

The Role - To assist the Dual Service Manager with compliance, staffing, health and safety and maintaining high levels of customer service. - To be responsible for the day-to-day running of the control room and internal systems i.e., fire alarms, intruder alarms and CCTV. - To provide exceptional support and day to day management of the Wellington Square Shopping Centre Guest Safety, Car Park...

Job Title : Waiting Staff Hours : Zero hour contract Rate of Pay : £ per hour, or £ per hour for under 21s Location : Hotel Darlington Join the team at Bannatyne Hotel as a Waiting Staff and deliver outstanding service in a stylish, welcoming environment. You'll be the friendly face our guests remember – taking orders, serving with a smile, and confidently recommending dishes, drinks, and...

A well-known casual dining brand in the UK is seeking a Deputy General Manager to lead a team and deliver exceptional guest experiences. Candidates should have experience in a fast-paced restaurant environment, the ability to inspire and motivate staff, and a passion for hospitality. This role offers generous discounts, flexible schedules, and career advancement opportunities. If you're ready to...

Could you be our next Deputy General ManagerinSlim Chickens Clarks Village ? Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to work for 2025 , where you will have endless opportunities to develop, grow and learn new skills, whilst working along side some of the best colleagues in hospitality, there really has never been a better time to join us! Slim's is where...

Waiter / Waitress (Full Time) Thornaby, Middlesbrough Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! Join us as a Server and we can offer you a package of up to £15.31 per hour including Tip Jar. If you think you could love our guests as much as we do, you...

Hospitality Starts Here – Build Your Future with Cairn Group Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With...

You will be paid an Annual Salary of £32,025.

You will then board customers for onward travel to resort and will be responsible for the excursions through the week.

You will then be allocated a return feeder route.

You will be a safe and efficient driver, comfortable with the use of technology and a maximum of 3 points on your licence.

We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy,...

Team member Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original....

Overview We’re on the lookout for a Line Chef to join our team! It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests. Our kitchen is where it’s at: With your proactive and positive mindset, you’ll be right at home in our buzzing kitchen. Whether you’re...

You will anticipate our guests’ needs by being in the right place at the right time and delivering spectacular events of all sizes • You are a passionate, target driven organiser with the determination to pack

You will join a team that is passionate about delivering incredible service where we believe that anything

We’re on the lookout for a new Bartender to join our team! Applicants must be over 18 to adhere to legislation around serving alcohol. New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bartenders are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s about creating those happy,...