You will spend most of your time where it matters -on the ground. Leading teams, coaching, visiting locations, reviewing guest feedback and holding standards. Alongside that, you'll drive continuous improvement, run cross‐functional workshops and evolve the in‐stay experience proposition.
You will lead a team of Guest Service Assistants, ensuring all guests receive impeccable service throughout their stay. Required skills include proven leadership and exceptional customer service. The role emphasizes a proactive approach to guest satisfaction, with opportunities for growth across the company.
A leisure centre in Chester is seeking a passionate Duty Manager to oversee daily operations, supervise staff, and ensure high standards of customer service. This full-time role offers a salary of £31,537 per annum and includes responsibilities such as handling customer queries, maintaining safety operations, and improving team performance. With benefits like a gym membership and enhanced leave,...
You will benefit from training and development opportunities - Competitive salary and benefits including pension - 28 days of holiday including public holidays - 1-5 days service award based on length of service - Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...
Company: Doctorcall Contract: Self-employed • Ad-hoc • Part-time Location: Anywhere in UK Doctorcall is one of the UK’s longest-established private GP services, with over 35 years of experience delivering high-quality medical care. Based in London, we pioneered the UK's first visiting doctor service and now provide thousands of private GP visits each year. We support a diverse range of...
You will have high standards in terms of cleanliness and strive to make first impressions count. We're looking for someone who is passionate about keeping our public areas in pristine condition and can work independently to make them ready for our guests at any time of the day.
Spa Therapist, £26,956.80 per annum (£12.96 per hour), 40 hours per week (5 days) Do you have experience or are a trained Spa Therapist? We are looking for a Spa Therapist who enjoys offering beauty and spa services to our guests who leave feeling re-energized, recharged who have been given genuine, personal experience from our experienced therapists. Are you a team player that enjoys working...
No CV to hand? No problem We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you As a Part Time Team Member at the Bells Of St Mary's, you will become a master of all trades. You'll offer a warm welcome and excellent service in our restaurants and with support and training from us, you'll be able...
Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager Hours of work: 0-40 hours per week / Available to work some weekends. Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000...
Restaurant Trainer Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness! Are you currently an experienced trainer who is bursting with passion, ambition and ready...
Food and Beverage Team Member The Opportunity Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences. What You'll Do: Set the Scene: Prepare the...
A prominent cinema company is seeking a Supervisor to oversee customer service operations. This role involves leading the team to deliver excellent customer service, performing key-holding duties, and ensuring compliance with health and safety protocols. The ideal candidate will have supervisory experience and a commitment to operational excellence, contributing to the overall success of the...
You will need a Level 3 Beauty Therapy qualification and a passion for customer service. Responsibilities include providing treatments, maintaining a clean environment, and managing stock. Enjoy various perks like discounted hotel accommodation, free staff lunches, and career development opportunities.
You will also be required to manage and lead large groups of up to 40 guests around the zoo, so strong public speaking and crowd management skills are a must. - Be excited by the concept of becoming a fully-fledged Chester Zoo Tour Guide. - Be a self-motivated, proactive team player with high personal and work standards.
You will be passionate about providing excellent customer service and trained to a minimum Level 3 Beauty Therapy qualification.
You will have meticulous attention to detail, be smart in your appearance and love working within a team. Previous experience in a luxury Spa environment is desirable, as is working with multiple Product Houses.
Regional Kitchen Trainer Leeds Hello 2025! Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness! Hickory’s Smokehouse are looking to recruit a Regional Kitchen Trainer to join our award-winning training team! Are you currently an experienced Kitchen trainer who is bursting with passion, ambition and ready for your next big challenge? Are you...
A leading holiday management company is seeking a Head of Guest Experience to shape the in-stay experience for Forest Holidays. This hands-on leadership role involves managing a team and ensuring high-quality operational standards across locations. Candidates should have senior hospitality leadership experience, strong P&L management skills, and a passion for guest-centric services. The role...
A luxury hotel and spa is seeking a Spa Therapist to deliver energizing treatments within a 5-star environment. The successful candidate should have a minimum Level 3 beauty therapy qualification and experience in a luxury spa. Responsibilities include managing treatments, maintaining cleanliness, and ensuring high service standards. Benefits include discounted accommodations, meals, and...
Overview Forge Your Future with Us! Salary: Up to £28,000 per annum Hours: Monday to Friday, 37.5 hours per week Working Policy: Hybrid - at least 2 days per week in our Chester HQ Team: Development Team Reports To: Lead Developer Do you have a passion for tech and a hunger to kickstart your career in software development? Whether you're a fresh graduate or eager for a career change, this...