You will coach, support and engage your team and support the creation of a positive work culture that is focused on excellence, as well as seeking strategies for continuously improving the guest experience.
You will spend most of your time where it matters -on the ground. Leading teams, coaching, visiting locations, reviewing guest feedback and holding standards. Alongside that, you'll drive continuous improvement, run cross‐functional workshops and evolve the in‐stay experience proposition.
You will lead a team of Guest Service Assistants, ensuring all guests receive impeccable service throughout their stay. Required skills include proven leadership and exceptional customer service. The role emphasizes a proactive approach to guest satisfaction, with opportunities for growth across the company.
A renowned dining establishment in Chester is seeking a highly motivated Assistant General Manager to support restaurant management and ensure exceptional guest experiences. This role requires a minimum of 2 years of experience in a similar position, strong leadership skills, and a passion for customer service. The successful candidate will oversee daily operations, manage budgets, and lead the...
A leading hospitality group is seeking a Deputy Manager for Off The Wall in Chester. The role involves inspiring a team to deliver exceptional guest experiences, supporting the General Manager, and maintaining high service standards. Candidates should have experience in hospitality management and a passion for creating inclusive environments. The venue is located in the heart of Chester, opposite...
You will benefit from training and development opportunities - Competitive salary and benefits including pension - 28 days of holiday including public holidays - 1-5 days service award based on length of service - Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...
Company: Doctorcall Contract: Self-employed • Ad-hoc • Part-time Location: Anywhere in UK Doctorcall is one of the UK’s longest-established private GP services, with over 35 years of experience delivering high-quality medical care. Based in London, we pioneered the UK's first visiting doctor service and now provide thousands of private GP visits each year. We support a diverse range of...
Director of Sales & MarketingLocation: NorthwestSalary: £60,000 per annum + bonus + benefits packageOur client, an award-winning international hotel operator, is looking to recruit an exceptional Director of Sales & Marketing to join a high-end hotel renowned for its service excellence and distinctive guest experience.This is a rare opportunity for a strategic, commercially driven sales and...
Food and Beverage Team Member The Opportunity Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences. What You'll Do: Set the Scene: Prepare the...
A prominent cinema company is seeking a Supervisor to oversee customer service operations. This role involves leading the team to deliver excellent customer service, performing key-holding duties, and ensuring compliance with health and safety protocols. The ideal candidate will have supervisory experience and a commitment to operational excellence, contributing to the overall success of the...
You will need a Level 3 Beauty Therapy qualification and a passion for customer service. Responsibilities include providing treatments, maintaining a clean environment, and managing stock. Enjoy various perks like discounted hotel accommodation, free staff lunches, and career development opportunities.
After a year of strong growth in 2025, we are delighted to begin 2026 with the launch of our newest restaurant in Chester . At The Ivy Collection , we combine elegant dining with vibrant hospitality to create standout experiences across the UK and beyond. We're searching for a confident Restaurant Administrator. This is a great opportunity to join a dynamic and supportive team in one of the...
You will also be required to manage and lead large groups of up to 40 guests around the zoo, so strong public speaking and crowd management skills are a must. - Be excited by the concept of becoming a fully-fledged Chester Zoo Tour Guide. - Be a self-motivated, proactive team player with high personal and work standards.
A luxury hotel and spa is seeking a Spa Therapist to deliver energizing treatments within a 5-star environment. The successful candidate should have a minimum Level 3 beauty therapy qualification and experience in a luxury spa. Responsibilities include managing treatments, maintaining cleanliness, and ensuring high service standards. Benefits include discounted accommodations, meals, and...
The UK's leading specialist fitness and leisure recruitment agency. Service and Delivery. Contact us 07746 791415 or email contact any of the team via People Assistant General Manager – Activity Park Venue £28,000 + Bonus Wilmslow Fun, Fast-Paced Environment Looking for your next step in active leisure management? We’re on the hunt for a hands-on, energetic Assistant General Manager to...
Bartender Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! Join us as a Bartender and we can offer you a package of up to £15.70 per hour including Tip Jar! Anyone can pull a pint right? But can you pull a pint, mix a Margarita and get to know our guests. If...
Location: With unparalleled views of England's oldest working racecourse, the contemporary 85-bedroom ABode Chester is located in the heart of the city and has a modern, stylish and sophisticated design, making it a joy to work in. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the...
A leading holiday management company is seeking a Head of Guest Experience to shape the in-stay experience for Forest Holidays. This hands-on leadership role involves managing a team and ensuring high-quality operational standards across locations. Candidates should have senior hospitality leadership experience, strong P&L management skills, and a passion for guest-centric services. The role...
Sales & Marketing Manager: Part -timeQuality Corporate HotelPart-time role - On site 3 days per week.Location: Chester areaSalary: £40,000 per annum pro rata + bonus + benefits packageOur client is an award-winning international hotel operator that is continuing to grow & invest in its portfolio of successful operations. They are seeking to recruit a pro-active Sales & Marketing Manager who is...