Experience Manager jobs in Scotland

A prominent hotel chain is seeking a Hotel Manager for the Holiday Inn Express in Edinburgh. This role involves leading a team, ensuring excellent guest experiences, and managing operational standards. The ideal candidate will have leadership experience in hospitality, strong communication skills, and a focus on employee engagement. Benefits include discounted hotel stays and health plans. This...

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

You will be the onsite go to person for day-to-day support, quality standards, and team coordination. Youll ensure enquiries are handled efficiently, SLAs are met and ensure the Customer Care Advisors are empowered to deliver outstanding customer care.

You will benefit from a wide array of learning opportunities and can select from a suite of accreditations. At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality.

You will have lived in the UK for the last three years with no more than 6 months out of the country (in order to meet security clearance requirements).

Customer Experience Leader £39,225 Inverness Station Shift Pattern: Various Shifts including, Early, Late and Weekend work Start date for this role is the 11th May 2026. Psychometrics testing is booked for the 5th March 2026. Interviews are provisionally booked for the 26th March 2026. Advertised salary is full time 35 hours and is inclusive of an attendance allowance worth up to...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading event management organization in Glasgow seeks a Chief Financial Officer (CFO) to provide strategic financial leadership. This senior role involves overseeing financial planning, ensuring profitability, and interacting with the SEC Board and key committees. Candidates should have extensive experience in financial leadership, particularly in sectors like events or hospitality, and a...

You will be responsible for liaising between departments, conducting client outreach and maintaining databases.

Salary: From £35,000 Location: Edinburgh Longstone Store, Edinburgh, EH14 2ER Contract type: Permanent Business area: Retail Closing date: 30 January 2026 Requisition ID: 400045587 Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the...

What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team. Regularly taking full accountability for the store in the absence of a store manager, role modelling...

A leading hotel chain, located in Grantown-on-Spey, is seeking a Reception Manager to ensure exceptional customer service and effective team collaboration. The ideal candidate will have at least 1 year of experience in a similar role and a passion for hospitality. Responsibilities include managing the front desk, maximizing room revenues, and providing outstanding service to guests. The company...

A leading wine retail firm is seeking a Retail Store Manager for their Inverness location. This full-time position entails overseeing store operations, maximizing sales, and delivering outstanding customer experiences while leading a high-performing team. The ideal candidate will possess strong leadership skills, a passion for customer service, and must hold a WSET 3 Qualification. This is an...

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to...

A leading footwear retailer in Scotland is seeking a Retail Store Manager to lead a team in providing outstanding customer service and driving sales. The successful candidate will have over 4 years of retail experience, proven leadership skills, and the ability to engage effectively with both consumers and team members. This role involves supervising daily retail operations, maintaining...

A leading hospitality company is seeking a Duty Manager for their Edinburgh City Centre location. The selected candidate will manage a high-performing team, ensuring exceptional guest experiences while adhering to health and safety standards. The role offers a competitive pay structure of up to £13.86 per hour with permanent contract status and a commitment to inclusivity. Join a team dedicated...

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.