Experience Manager jobs in West Midlands

You will enhance the member journey, prioritise their goals, and improve member retention. In the absence of the General Manager and other Heads of Departments, you will take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination Create, maintain, and...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

You will manage a cluster of 3 buildings twith the potential for this number growing as the business expands.

You will be responsible for the delivery of the regional operational, commercial and people strategies at a property level.

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you. Responsibilities:Manage a complex caseload, ensuring effective safeguarding interventions and positive outcomes for children.

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep...

You will collaborate closely with travelers to understand their goals and deliver guidance that reflects their individual preferences. At Destiny&Co, we are committed to delivering personalized travel support and creating meaningful experiences through thoughtful coordination.

You must have aUK Registered Nurse Qualification (RGN)

You will have a kind and caring approach with a passion for delivering the highest possible standard of care and support for the residents.

You will work well within the team, leading staff members

Support worker role in Coventry for offender services, requiring understanding of challenging behaviour and IT literacy, with housing management and financial responsibilities.

Customer Experience & Booking AdvisorWellness | Spa | ExperiencesLocation: CoventrySalary: £25,396.80 basic + commission (c. £27,800 OTE)If you've worked in a spa, salon, beauty clinic or wellness brand, this will feel familiar – just without the treatment room.Spa experiences are all about helping people switch off, recharge and treat themselves. This role sits right at the heart of that...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

About the Role Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This position is ideal for someone who...

Are you passionate about delivering exceptional client service? Do you thrive in fast-paced environments and enjoy making a real impact? Expleo is looking for a Client Experience Advisor to join our dynamic team and be the voice of modern luxury for our clients.Expleo is recruiting a Client Experience Advisor to support our customer. This role is based in Warwickshire and offered on a 12-month...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

Remote Travel Experience Assistant As a Remote Travel Experience Assistant, you will support clients throughout their travel journey—from initial planning to post-trip follow-up—ensuring a smooth and enjoyable experience through consistent communication and support. At Destiny&Co., we are committed to personalized service and meaningful travel experiences. Key Responsibilities • Manage client...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will manage a cluster of 3 buildings twith the potential for this number growing as the business expands.

You will be responsible for the delivery of the regional operational, commercial and people strategies at a property level.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.