emergency call handler jobs in Ipswich

You will be using Acturis on a daily basis.

You will ideally have progression towards professional qualifications.

You must be able to develop and sustain relationships with colleagues and clients and have great written and verbal communication skills and be able to manage a team effectively.

You will deal with all complaints professionally and pro-actively and engage with customers to resolve at the earliest opportunity.

You will manage and develop client relationships, handle renewals, new business, and mid-term adjustments, and collaborate with underwriters and other stakeholders to provide expert advice and guidance to clients. This role is ideal for someone with solid cross-class commercial / corporate experience who is ready to jump in and make a difference.

You will be responsible for deliverables related to the implementation and maintenance of client relationships, requiring excellent communication and prioritisation skills in a fast-moving environment.

You will join an Account Management Group consisting of two Account Managers reporting to a Director.

Job Description What you will be working on: 1.Servicing and Maintaining Security Systems - Perform regular servicing, maintenance, and fault diagnosis on CCTV, intruder alarms, and access control systems. - Repair or replace faulty components to restore functionality. - Ensure all systems meet relevant standards and regulations. - Provide emergency fault response as part of an on-call...

📍 Remote | Full-Time 👋 About Us Medify is a mission-driven EdTech company widening access to medicine and healthcare careers. Our platform supports thousands of learners preparing for high-stakes admissions exams, and our engineering team plays a critical role in delivering reliable, scalable, and high-quality learning experiences. Medify Engineering is a team of ten engineers across two...

We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...

Location - Remote, but requirement to meet up once a month for in-person collaboration day - UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and...

Job Description - Suffolk County Council, Suffolk Resilience Forum - Location: Endeavour House, Ipswich, IP1 2BX - Hybrid working - Salary: £72,329 - £81,708 per annum (pro rata if part time) - Hours: 37 hours per week, flexible working options available - Contract: Fixed Term or Secondment until 31 March 2028 We are looking for an exceptional leader to become Chief Resilience Officer (CRO) for...

Due to continued growth, we’re looking for a Field Service Engineer to join our team based in Ipswich.You’ll be responsible for installing, maintaining and repairing diesel driven equipment, providing engineered solutions for customer requirements, and supporting both planned works and emergency call-outs.What you’ll be doing: * Installing and commissioning equipment on site * Servicing and...

You will answer calls from the public, assess their needs using NHS Pathways, and ensure they receive safe, timely, and appropriate care.

Part Time Project Worker Anglesea Road, Ipswich IP1 3PX £13.34 per hour 22.5 hours per week – 3 days fixed per week on a rolling rota 37.5 hours per week also available Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service at Anglesea Road, Ipswich. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised...

The role of Project Worker will include:Providing support to encourage our customers who have faced homelessness to maximise their own potential and independenceAssessing customers’ needs by writing and updating support plansBeing a first point of call to receive and direct all customer queriesDeveloping relationships with customers, ensuring that customers maintain personal choice, privacy, and...

Introduction Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and...

Overview We are looking to recruit an experienced Account Manager to join our successful Corporate division in Ipswich. Our Corporate Division is a fast-paced, collaborative, and competitive group of professionals who are all driven to succeed. The ideal candidate is one who values a strong and supportive team culture, thrives in supporting others, and a proactive problem solver. Your aim is...

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find...