Decision Support Analyst jobs in City of Edinburgh

Job Description IT Support / IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. Key...

Job Description IT Support Analyst Location: Edinburgh (Hybrid after onboarding)Salary: £32,000 - £38,000 + BenefitsWorking Pattern: - Initial: 5 days per week on-site - After onboarding: Hybrid (3 days office / 2 days home) - Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This is a hands-on...

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid / Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market leading benefits...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid / Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. The Organisation This fantastic opportunity is with a highly reputable,...

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s looking to grow their career...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Joining our team will provide valuable exposure to a wide range of technologies, enabling professional and personal growth. Key Responsibilities Deliver exceptional 1st Line support by communicating clearly and accurately with staff. Set up computer hardware and install required software. Escalate support incidents when first-time fix is not possible within a reasonable time. Achieve agreed...

Job Description Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and...

You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. This role can be based in any of our city centre offices with a hybrid workstyle. What does the role entail? Lead on a range of Pensions Administration Change Projects. - Oversee and support transformation, installation and solutions implementation, where required.

Job Description Are you ready to start a new career in Data Analysis? The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000. In today’s digital world, data is critical to business decision-making, making the role of a Data Analyst indispensable. As skills shortages continue to grow, the demand for qualified entry-level...

OverviewCMS UK Edinburgh, Scotland, United Kingdom CMS UK Edinburgh, Scotland, United Kingdom We are looking for a Service Transformation Analyst on a 12 month fixed term basis. This position contributes significant value to the firm by serving as an essential part of the service transformation team, aiding in the implementation of process improvements as well as system enhancements and...

Business Analyst - UK Government - IR35: Inside - Rate: £400 - £440 - Location: Remote first - Start: within 1 week - End: March 2026 SR2 is supporting a public sector consultancy on a vital new contract within central government. The project is delivering a brand-new CRM-based application that will transform how a national review team manages complex and sensitive casework, replacing a...

Are you passionate about data, rewards, and making a real impact on employee experience? We're looking for a HR Analyst to join a dynamic People team at a fast-paced, forward-thinking company. In this role, you'll be at the heart of shaping competitive and equitable compensation and benefits programs. From leading annual pay and bonus review to analysing gender pay gaps and managing global...

Interim Expense Analyst – Challenger Bank Contract: 6 months Rate: Up to £450 per day (Outside IR35) Location: UK-based, Remote A high-growth challenger bank is seeking a hands-on Interim Expense Analyst to join its lean finance function for an initial six-month contract. Working closely with the Head of FP&A, this role is pivotal in driving visibility and control over expenses, supporting...

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This...

Ready to start your career as a Data Analyst? The demand for skilled data professionals in the UK is booming - and organisations are searching for people who can turn raw data into meaningful insight. If you're looking for a career with purpose and strong growth, our Data Analyst Career Programme is built for you, with a job guarantee on completion. Why this programme matters We focus on...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.