ICT Support Analyst jobs in City of Edinburgh

Job Description IT Support / IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. Key...

Job Description IT Support Analyst Location: Edinburgh (Hybrid after onboarding)Salary: £32,000 - £38,000 + BenefitsWorking Pattern: - Initial: 5 days per week on-site - After onboarding: Hybrid (3 days office / 2 days home) - Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This is a hands-on...

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid / Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market leading benefits...

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid / Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. The Organisation This fantastic opportunity is with a highly reputable,...

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s looking to grow their career...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

Joining our team will provide valuable exposure to a wide range of technologies, enabling professional and personal growth. Key Responsibilities Deliver exceptional 1st Line support by communicating clearly and accurately with staff. Set up computer hardware and install required software. Escalate support incidents when first-time fix is not possible within a reasonable time. Achieve agreed...

You will have a solid foundation of understanding or analysis of client business practices and goals. Developed and formulated solutions to client problems on assigned projects. Under general direction, be responsible for creating work plans and task definitions.

You will have the flexibility you need to do your best work with hybrid work options.

Job Description Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

Job Description New Contract Position: Role: Data/ Business Analyst Location: Edinburgh ?? Employment Type: 6 Months intially?? Salary: CompetitiveWorking Pattern: hybrid working we are working with a key client based in Scotland as they search for a experienced Data & Business analyst to join their busy team, please see below the overview of skillets they are looking for regarding this...

You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. This role can be based in any of our city centre offices with a hybrid workstyle. What does the role entail? Lead on a range of Pensions Administration Change Projects. - Oversee and support transformation, installation and solutions implementation, where required.

Job Description The Application Analyst will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Analyst will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the...

You will me analytically minded, a problem solver and enjoy working with a variety of different teams across the business, including - product, technology, and business teams to resolve complex customer enquiries/executive complaints and develop new and enhanced processes.

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.