Customer Support jobs in Manchester

Job Description Customer Service Team Leader – Housing Association – About The Client: Castlefield Recruitment are currently working with a Housing Association in Greater Manchester who are looking to recruit an interim Customer Service Team leader to support their team. This role is office based, is a great opportunity for current Housing professionals to build on their experience and offers...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Job Description Customer Advisor (Repairs Hub) Salary: £27,495.00 Location: Manchester - Agile Full Time, Permanent 35 hours Closing Date: Friday 13th February Assessment Date: TBC Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and...

Job Description Job Title: Customer Service Representative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: £30000 per annum plus 5% bonus Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities,...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Bolton & Surrounding areas (Ideal postcode BL5) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to...

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

You will – both directly and as Head of a talent-rich team – guide partner universities through onboarding, coordinate cross‐functional teams, deliver high‐quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities - Driving University Transformation

A leading tech solutions provider is seeking a motivated Senior Customer Success Account Manager to build strong relationships and drive growth with enterprise and mid-market customers. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. In this role, you'll own a portfolio of accounts, collaborate with internal teams, and...

You will manage strategic customer engagements, support account governance, and contribute to cross-sell opportunities.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

This is a newly formed, high-energy team of three dedicated specialists responsible for the initial "speed-to-lead" response for .uk and other inbound sources. Acting as the commercial engine room, this team bridges the gap between high-volume transactional sales and strategic field sales. Have you got what it takes to succeed The following information should be read carefully by all...

Role Purpose The Associate Partner will play a pivotal role in delivering Customer Journey Optimisation (CJO) at Open Partners — bringing together creative production, ad optimisation, and UX/CRO to create connected, high-performing customer experiences. Working closely with the Ad Optimisation Partner, you'll support the development and delivery of data-driven, platform-native creative that...

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation and drive operational excellence. This role involves leading multi-disciplinary teams, ensuring compliance, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...

You will help ensure: Accurate and timely documentation of system updates and issues. Improved user experience through efficient troubleshooting and clear communication. Strong collaboration across departments to ensure technology supports operational goals. Enhanced system security through diligent monitoring and adherence to best practices.

The role If you want to know about the requirements for this role, read on for all the relevant information. As a Senior CSM, you’ll manage ANS’ largest and most strategic Tier 1 customers, support other CSMs, and champion customer success. You’ll drive retention, customer value, and long‑term partnerships, while also strengthening collaboration with Microsoft and key stakeholders. What will I...

You will play a strategic role in driving customer satisfaction, retention, and expansion, while laying the foundation for cross- and upsell opportunities.

You will act as a trusted advisor to customers and as the voice of the customer internally, influencing product, process, and organizational improvements.

A growing online marketplace in Manchester is seeking a Head of Customer Response to lead a world-class support function. The role focuses on delivering fast and empathetic outcomes while driving operational efficiency through technology. Applicants should have proven leadership experience in scaling customer operations, preferably within eCommerce or marketplace environments. The position offers...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA...

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation. This role involves leading multi-disciplinary teams and ensuring compliance, driving operational excellence, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...