Customer Support jobs in Birmingham

Job Description Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation, we are seeking an experienced Functional Consultant to act as the functional lead for Microsoft...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Acts as a SPOC, managing and delivery of the technical direction and helping determine the optimum solution design for customers.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that's reshaping how midsize law firms run their businesses. If...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

Implementation and Customer Support Engineer Birmingham , AL - Onsite Job ID: 36951 Posted: 2025-12-30 Employment Type: Direct Hire Pay Rate: $ 85000 Hour Summary Our client is seeking an Implementation Support Specialist who thrives at the intersection of technology, process, and customer success. This role plays a pivotal part in delivering high-impact, custom implementations of intelligent...

A prominent financial services provider is seeking a Customer Representative for their Birmingham branch. This full-time role involves supporting customers through transactions and digital services, as well as handling inbound calls. Applicants should be empathetic, communicative, and comfortable with digital tools. Training will be provided to ensure success. The position offers a 12-month...

Role - Customer Support Engineer – WAMSWork Model - Fully RemoteContract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months)Day Rate – Competitive market rateKey Skills / Screening KeywordsWAMS, Power Systems, EMS, DMS, SCADA, eterraJob Description * Bachelor’s degree in Electrical Engineering, Computer Science, or related field * Strong knowledge of Power Systems,...

You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role. Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries.

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

Job Description Job Title: Relationship Support OfficerLocation: Birmingham (Fully Office-Based)Salary: Up to £35,000 per annumJob Type: Full-Time, PermanentStart Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000, ideal for a...

You will work rewarding long day shifts including early starts, late evenings, weekends and sleep in’s fairly planned within the rotas.

You will need to have the Right to Work in the UK. Sponsorship is not available for this role. Make Every Day Extraordinary! Become a Support Worker in Children’s Residential Care

Job Description If you enjoy getting hands-on with electronics, solving real technical problems, and supporting products that genuinely matter, this is a role where your expertise won’t sit on the sidelines. As a Technical Support Engineer (Electronics), you’ll play a key part in keeping complex electronic systems performing in demanding environments - from initial build through to fault...

You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role. Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries.

You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.

Role - Customer Support Engineer – DERMSWork Model - Fully RemoteContract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months)Day Rate – Competitive market rateKey Skills / Screening * Prior experience supporting DERMS or other OT/IT grid management platforms * Knowledge of GridOS ecosystem and DERMS integration * Exposure to cybersecurity standards (NERC CIP, ISO 27001,...