customer support manager jobs in Highland

You will provide coordination support for facilities management services on the FedEx UK account.

You will aim to resolve any queries at first attempt or escalate to the helpdesk supervisor.

You will become a systems expert in Navison which you will use to log and track job requests through.

We're looking for an organised and enthusiastic Rental Customer Advisor for our Inverness Car & Van Rental branch. We offer: - 33 days' annual leave - Flexible leave - Generous employee discounts - Private healthcare - Workplace pension - Extensive training - Enhanced maternity and paternity leave - ...and much more Hours Full time: 42.5 hours per week, 5 days out of 7 and alternate...

Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed...

Customer Experience Leader £39,225 Inverness Station Shift Pattern: Various Shifts including, Early, Late and Weekend work Start date for this role is the 11th May 2026. Psychometrics testing is booked for the 5th March 2026. Interviews are provisionally booked for the 26th March 2026. Advertised salary is full time 35 hours and is inclusive of an attendance allowance worth up to...

Global Manufacturing We are working with a global manufacturing organisation to recruit a Customer Service & Export Team Leader. This is a hands-on leadership role responsible for overseeing international customer service, logistics, and export operations, while leading and developing a specialist team. The role combines operational delivery with people leadership, ensuring high service levels,...

RECRUITMENTiQ is working alongside a client to assist in their search for a motivated and enthusiastic individual to join their Customer Operations Team as a Customer Service Apprentice. The apprenticeship with last for 12 months and starts inAugust 2026. Your core role will be as a Customer Service Assistant, predominantly based at the clients stations' Gateline. This is the frontline of our...

Modern Apprenticeship – Customer Service Duration: 12 months Salary: Starting salary: £23006 per annum Start Date: Starts August 2026 Build a career to be proud of with a ScotRail Modern Apprenticeship. With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents,...

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op.

A leading retailer in automotive services is seeking an entry-level position located in Inverness, Scotland. The role focuses on customer service, invoicing, and supporting site operations. Candidates should possess strong attention to detail and some IT systems experience. Benefits include substantial discounts on products and services, health plans, and a pension scheme. Join a diverse and...

You will be expected to cover all Shetland Islands and throughout the Highlands and Islands locality.

You will be expected to carry a small case load.

You will provide a comprehensive support service across the locality, ensuring the delivery of a flexible, effective, sensitive and customer-focused service. This will include the day to day operation of digital technology within SCRA’s Hearing suites, as well as utilising digital technology to deliver virtual hearings using our secure virtual platform (training will be provided).

You must have relevant qualifications at SCQF level 4 or above and previous experience of community-based work with young people.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.

You will lead a small, skilled team of Teachers and Pupil Support Assistants, ensuring high-quality learning experiences that meet individual needs and promote wellbeing, independence, and achievement.

You will work with the school senior leadership team to plan the improvement priorities for the ISP and lead the quality assurance activities.

You will analyze system performance data, recommend necessary hardware and software upgrades, and execute modifications to maximize overall operational efficiency and longevity. Core duties also involve meticulous management of specialized tools and spare parts inventory.

What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the...

A leading wine retail firm is seeking a Retail Store Manager for their Inverness location. This full-time position entails overseeing store operations, maximizing sales, and delivering outstanding customer experiences while leading a high-performing team. The ideal candidate will possess strong leadership skills, a passion for customer service, and must hold a WSET 3 Qualification. This is an...

Closing date: 06-02-2026 Customer Team Member Location: Bridge Road, Kyle of Lochalsh, IV40 8BH Pay: £12.60 per hour Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: 5 varied shifts including early mornings (store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can...

You must have relevant qualifications at SCQF level 5 and above and previous experience of community-based work with young people and / or young adults.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.

You will have the opportunity to complete your Digital Applications Support SCQF6 Diploma during your first 12 months!

You should expect to undertake the following duties: - Help with reports using OCS AB dashboards and reporting tools. Become a super user to support the team with clear, accurate data.

You will assist the Service Delivery Manager implement and maintain effective systems of accountability, quality assurance and performance management, ensuring all personal support plans are monitored and reviewed within statutory timescales.

You will only be paid for the hours that you work.