customer support manager jobs in Bedford

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will need to demonstrate the following skills and experience.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will liaise with managers, maintenance teams, and subcontractors, overseeing remedial works and maintaining accurate documentation. This role also involves promoting cost control, supporting continuous improvement initiatives, and enhancing customer satisfaction ratings.

You will also be expected to track and achieve key performance indicators (KPIs) to ensure customer satisfaction, operational efficiency, and the overall success of the business. You'll work collaboratively with colleagues in other departments to ensure that THX consistently exceeds customer expectations and delivers a seamless experience.

You will play a vital role in ensuring they maintain high standards of service, accuracy, and efficiency across all stages of their member and intermediary journey, from onboarding to ongoing support and retention. For the right person, this is an opportunity to contribute meaningfully to their mission and make a real difference in their members' lives.

You will be key in providing practical and emotional support to vulnerable people to help them sustain their homes and live in the community, monitoring their wellbeing and referring onto more specialist staff if necessary. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

You will hold a small caseload of clients.

You will be required to work 20 hours a week we can be flexible in the days that you work.

You will be based in our South Refuge in Central Bedfordshire.

You will need to be confident using technology for creating and updating support plans, collaborating with colleagues and completing online training

Job Description We are currently looking for Residential Support Workers to join our established team in Bedford, Bedfordshire located off of Goldington Road. Our residential support workers provide care and support for 5 individuals with learning and physical disabilities, and other needs to enjoy an excellent quality of life in this residential care home. If you would like the rewarding role...

AXSIM is the world leader in high‐fidelity Formula 1 simulation technology. We are commencing a major global rollout for our primary customer, deploying complex, high‐value simulator units into iconic, logistically challenging venues worldwide. We require a supremely capable Installation Manager to serve as the project owner and final point of accountability for all global installations. This...

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service. In this role, you will have extensive responsibilities, from motivating your team to using data analytics for informed decisions. Successful candidates will exhibit strong retail operations knowledge, high emotional intelligence, and the...

JOB OVERVIEW We have a fantastic new job opportunity for aCustomer Service Team Managerwho has previous experience managing and leading a high-performing customer service team, delivering exceptional service. The company are an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. Working as the Customer Service Team...

Account Manager (Salles and Customer service) TW Perry, Bedford, England, United Kingdom One of our prestigious clients in Bedford is recruiting for an account Manager to join their team. Small company that invests in their staff, this role will involve visiting some clients in London and meetings via Teams. This role is either office based or in field. Apply to the Account Manager (Salles and...

An established retail organization in Bedford is seeking a Retail Sales Manager to lead a team focused on customer service excellence. The ideal candidate will have previous experience in the motor industry, strong communication skills, and a full UK driving license. This role includes managing customer interactions and supporting the team to achieve business goals. The company offers leadership...

Overview : Responsible for providing internal and external support on all IT focused product functionality, solutions and solution architecture. This includes providing escalated support, facilitating/leading/advising on technology integration for customers, manageing vendor middleware relationships for health delivery organizations, as well as generating and delivering training curriculum as...

You will ensure that our property data is accurate, accessible and meaningful, helping us plan and deliver essential works and meet our long-term strategic goals.

You will be accountable for contractor performance, stakeholder engagement, resident consultation and the continuous improvement of planned works delivery across the organisation. Key Responsibilities

Customer Journey Manager £61,000 per annum Bedford Permanent Hybrid Working We're looking for a sharp, forward‐thinking professional who knows how to turn customer insights into meaningful action. If you can design and deliver top‐tier CX insight initiatives, dive into customer feedback and use insights to influence drive real change — we want to hear from you. You'll bring confident...

Job Description Senior Project Manager - Asset Investment / Planned Works (Social Housing) £62,000 inc. car allowancePermanent, Full time Monday to Friday bpha is a forward-thinking housing association on a mission to build thriving communities where people can live happily in a home they can afford. We're proud of our team's commitment to quality, safety and customer experience- Do you have...

You will also be expected to work professionally alongside Care Managers and health professionals and to communicate positively with families, carers and friends. No previous experience is required – we value an engaging, creative, and person-centred approach above all. Vacancy Reference Number: 89470