Customer Support Engineer jobs in Birmingham

Job Title: Technical Support Engineer (Electronics) Salary: C£40k £45k pa(DOE) plus excellent benefits package. Location: West Midlands Our Client: Our client is a genuine market leader and global supplier of specialist equipment, solutions and services, for the Police, Military, Government and Industrial sectors, with many years of experience. Specialing in the design and manufacture of...

Job Description Job Title: Technical Support Engineer (Electronics) Salary: C£40k £45k pa(DOE) plus excellent benefits package. Location: West Midlands Our Client: Our client is a genuine market leader and global supplier of specialist equipment, solutions and services, for the Police, Military, Government and Industrial sectors, with many years of experience. Specialing in the design and...

Technical Support Engineer Up to £35k Permanent South Birmingham/ Hybrid 2-3 days a week How draining has the last couple of years been? Has your company has been bought, sold, merged and reshuffled more times than you can count? If you don’t fancy going through another round of redundancies, restructures or reorgs, it might be time to see whether the grass really is greener… About the...

As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1st time role in the industry KEY DUTIES * Provide a single point of contact to internal colleagues reporting IT-related...

3rd Line Support Engineer – Birmingham £50,000 – £54,000 + excellent benefits An experienced 3rd Line Support Engineer is required to support and enhance the IT infrastructure of a Birmingham-based organisation. This is a senior, hands-on role focused on resolving complex technical issues and acting as the highest point of escalation. Key Responsibilities Act as 3rd line escalation for complex...

Role: Application Support Engineer Location: Birmingham Stack: Linux | Cloud Computing We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to...

We're currently working with a market-leading, global manufacturer of high-performance façade and roofing solutions, supplying products that are widely specified on major commercial, residential, leisure, mixed-use & light industrial projects across the UK. As part of continued growth, the business is looking to strengthen its engineering function with the appointment of a Technical Site Support...

3rd Line Support Engineer Hybrid Working (1 day a week on client site in Birmingham) Ready to take the next step in your IT career? If you’re a strong 2nd Line Engineer who’s hungry to move into 3rd Line support and project work, this is an opportunity to develop deeper technical expertise while being supported by an experienced infrastructure team. What you’ll be doing * Handling 3rd Line...

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact?At Actionstep , we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that's reshaping how midsize law firms run their businesses....

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Location: Birmingham (Hybrid: 1 2 Days a Month On-Site)Salary: £45,000 - £56,500Contract: Fixed-Term (12 Months)Network IT are supporting our clients large-scale...

Job Description Start Date: 02/03/26 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with Plusnet. Why not use your skills to make a difference and join our Broadband Technical Team in Sheffield. Youll be talking over the phone to customers...

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will manage and develop a portfolio of mid-market manufacturing customers (£15m–£50m turnover), acting as a trusted advisor to senior business leaders. Rather than new-logo hunting, the emphasis is on deep account ownership, understanding customer strategy, and positioning ERP and IT solutions that drive operational transformation.

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

Position Overview We are seeking a motivated and customer-focused Technical Service and Product Demonstrator (Remote – West Midlands Region) to join our team. The On-Site Technician & Product Demonstrator is responsible for providing hands-on technical support, equipment setup, troubleshooting, and live demonstrations of company products at customer locations. This role ensures customers receive...

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Technical Support Engineer (Electronics) Salary: C£40k £45k pa(DOE) plus excellent benefits package. Our client is a genuine market leader and global supplier of specialist equipment, solutions and services, for the Police, Military, Government and Industrial sectors, with many years of experience. Our client supply body-worn, mobile and static video surveillance equipment and offer installation...