customer support associate jobs in Scotland

You will be a confident people manager who supports and develops their team, and will have a strong background in customer service, ideally within housing or a similar public facing environment.

You will be highly motivated and passionate about improving outcomes for our customers, and skilled at balancing empathy with performance management.

Advert We have an exciting opportunity to join our dynamic and enthusiastic Customer & Business team in a role providing comprehensive support in relation to the processing of memberships, direct debit and all associated processes. As part of this role you will be responsible for business support in relation to financial transactions. We need someone who has experience of dealing with a variety...

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

You will provide coordination support for facilities management services on the FedEx UK account.

You will aim to resolve any queries at first attempt or escalate to the helpdesk supervisor.

You will become a systems expert in Navison which you will use to log and track job requests through.

Senior Operations & Customer Support Location: Ayr Hours: Monday-Friday, typically 07:00-15:00 (1‑hour lunch), with flexibility to support office cover between 07:00-17:00 Contract: Maternity Cover (duration TBC) Pay: 15.38 - 16.48 per hour Be the Operational Backbone of a Fast‑Moving Team Our client is seeking an experienced Senior Operator to join their busy, high‑performing office. Working...

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Brightwork is looking for a tenacious and resilient Customer Support Administrator. Monday to Friday, 8.30 am to 5 pm – 37.50 hours, located in a thriving and busy office. A small, friendly team will support and deliver all the training you need from their location in Elgin, where you will be based, and this role could potentially go permanent. Your Time at Work - Calling clients to chase...

Title: Customer Care Advisor – sk:n Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide range of concerns. Part of Lorena...

Customer Service Advisor Hours – 40 hours per week ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do. We have been providing NHS eye care since 2005 and are expanding throughout 2025 and beyond. We provide a range of services including cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and...

Customer Service Advisor Competitive Salary + Pension (6%) + Life Assurance + Employee Assistance and more 40 Hour Week A great opportunity to join a well-established, fast-growing manufacturing business who are currently recruiting a Customer Service Advisor to join a friendly and high-performing Customer Service team. This is a great opportunity for a customer-focused professional who thrives...

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Join our team as an Executive Administrative Support Associate, where your expertise will ensure the seamless daily function of senior leadership operations. This highly visible position requires superior organizational skills focused intently on complex calendar management, efficient travel coordination, and secure document control. Core responsibilities include handling sensitive and...

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

You will provide coordination support for facilities management services on the FedEx UK account.

You will aim to resolve any queries at first attempt or escalate to the helpdesk supervisor.

You will become a systems expert in Navison which you will use to log and track job requests through.

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role:Customer Support Engineer - WAMS Key Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...