customer support associate jobs in West Midlands

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

You will handle customer enquiries, process sales orders, and support the sales team to ensure smooth day‑to‑day operations.

Customer Support (Savings) Please make sure you read the following details carefully before making any applications. Solihull – Hybrid £25000-£28000 + excellent benefits Are you passionate about delivering excellent customer service and keen to build expertise in savings products? We're looking for a motivated Operations professional to be the first point of contact for customers, supporting...

Internal Sales Support Executive – Technology DistributionWhy Join This Opportunity?Join a well-established technology distributor where sales support is seen as a core, valued function – not just admin.Play a key part in helping the sales team hit targets by owning order processing, customer queries and day-to-day coordination.Develop your skills across customer service, sales operations, CRM...

Job Title: Customer Support Officer A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Salary: £26,000 - £28,000 plus excellent benefits Hours: 37.5 hours per week (on a rota basis - Monday to Friday 8am to 6pm, Saturday 9am to 1pm) Location: Solihull (hybrid) Working as a Customer Support Officer within...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

We are working with our client who are an established service provider to the onshore and offshore industry which also includes Nuclear and MOD application. We are assisting in their search for a technical engineer/assistant. It will be your primary function to bridge the gap from the sales team and work within the technical team communicating with customers and problem solving to help ensure...

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

We’re looking for experienced customer service professionals to join the growing team based in our Coventry city centre offices, with both full time and part time positions available. This role would suit anyone who has previously worked in a contact centre environment and is truly passionate about delivering customer first experiences, based around the idea of "getting it right first time"....

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

Exciting Opportunity: Customer Operations Executive – Birmingham (Full time On-Site, Monday to Friday, B25) Salary: £26,000–£28,000 Are you ready to drive customer success and support commercial growth? We are looking for a Customer Operations Executive to join our dynamic team in Birmingham. This is a fantastic opportunity to take a key role in managing retailer relationships, supporting...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brand

You will lead your team to ensure every customer interaction reflects that prestige, maintaining a goal of 90%+ customer satisfaction (CSAT).

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brandLuxury Standards: Our clients occupy the high-growth luxury space.

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...