You will be the go-to person for insight into customers sentiment - You’ll deliver change to enable us to become a customer-first organisation - You’ll provide the business and customer team with lessons learned for to inform continual improvement amongst colleagues
Head of Customer Success (Director level) - Permanent - Mobile Telecoms Infrastructure Greater Reading Area - 3 days/week in office We’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio. This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...
You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high‐performance team culture focused on achieving ambitious growth targets.
You will also be confident and prepared reporting moving business metrics to senior leadership.
You will successfully retain and grow your customers from the onboarding phase through to annual renewal by creating and maintaining long-term, trust-based relationships and developing additional business opportunities.
You will play a vital role in delivering outstanding service to both internal and external customers, contributing directly to operational excellence and customer satisfaction.
You will be a motivated, customer-focused professional who thrives in a structured, performance-driven environment.
Customer Service and Sales Assistant Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales...
You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.
Head of Customer Success (Director level) - Permanent - Mobile Telecoms InfrastructureGreater Reading Area - 3 days/week in officeWe’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio.This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...
You will successfully retain and grow your customers from the onboarding phase through to annual renewal by creating and maintaining long-term, trust-based relationships and developing additional business opportunities.
A leading subsurface technology firm seeks an experienced Sales Manager to lead a dedicated team in driving revenue growth within the mid-market segment. The ideal candidate will possess at least 5 years of experience in a SaaS environment, proven leadership skills, and a strong aptitude for strategic sales planning. This role involves coaching team members, building customer relationships across...
Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop.As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and eventual...
Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop.As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and eventual...
Head of Customer Success (Director level) - Permanent - Mobile Telecoms Infrastructure Greater Reading Area - 3 days/week in office We’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio. This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...
A dynamic recruitment agency is seeking a Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role involves ensuring customer satisfaction through effective delivery models, project management, and a focus on continuous improvement. The ideal candidate will possess extensive leadership experience, strong commercial...
Head of Customer Success (Director level) - Permanent - Mobile Telecoms InfrastructureGreater Reading Area - 3 days/week in officeWe’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio.This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...
You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include: - Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.
You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include: - Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.
You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include:Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.
You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include: Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.
Head of Customer Success (Director level) - Permanent - Mobile Telecoms InfrastructureGreater Reading Area - 3 days/week in officeWe’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio.This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...