Customer Solutions Representative jobs in Antrim County

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...

You will be responsible for diagnosing and resolving a wide array of customer issues, delivering effective solutions and workarounds where needed. While experience with all technical requirements is not essential, youll have the opportunity to learn and develop on the job. Were seeking a proactive, tenacious problem-solver who embraces challenges and is eager to grow.

Company Description Euro Garden and Home is a dynamic Retail and E-Commerce business specializing in Outdoor Living products. Based on the Boucher Road in Belfast, the company is committed to offering high-quality products and exceptional service to its customers. With a focus on creating outstanding outdoor spaces, Euro Garden and Home continues to provide a leading shopping experience to meet...

Company OverviewOur client is a leading supplier of medical equipment and surgical devices, dedicated to improving patient outcomes through high-quality products and exceptional service. They partner with healthcare professionals, hospitals, and clinics across Northern Ireland, delivering innovative solutions and expert support.Role OverviewWe are seeking an experienced and motivated Medical...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will develop trusted advisor relationships with prospects and customers by educating, presenting, demonstrating, and conducting POCs of Mirantis’ AI Infrastructure platform. This role offers the opportunity to work on ambitious, cutting-edge technology within the fast-evolving AI and cloud-native ecosystems.

About the Role: We are seeking a dynamic and technically skilled Technical Solutions Manager to join our team specializing in Battery Energy Storage Systems (BESS). This role is pivotal in designing and delivering tailored technical solutions that meet customer requirements while ensuring compliance with industry standards. In this role, you will work closely with customers, internal teams, and...

You will be responsible for building relationships with key decision-makers, developing tailored value propositions and driving revenue growth in your territory. Location: Ireland (with international travel as required)Reports to: Sales Manager / Head of SalesPlease note: We are not seeking support from recruitment agencies for this role and kindly ask that agencies refrain from contacting us.

Join our team as a Solutions Architect and Pre-Sales Sales Engineer, specializing in the design and delivery of customized technical solutions. This role is pivotal in the pre-sales process, requiring expertise in translating high-level business problems into actionable system architectures. Key duties involve developing and executing proofs of concept (POCs), responding to complex RFPs/RFQs,...

You will join a collaborative and fast-paced organisation delivering integrated solutions for public- and private-sector clients.

You will also contribute to pre-sales, produce proof-of-concepts, and guide clients through digital transformation initiatives.

You will be accountable for the solution architecture of complex, multi-team initiatives, ensuring designs are fit for purpose, secure, scalable and cost effective; translating business outcomes into target architectures, roadmaps and designs that engineering teams can deliver; and providing hands-on technical leadership across discovery, design, build, test and operate.

You will play a critical role in architecting, designing, and implementing these platforms to solve challenging business problems. Your expertise will be essential in guiding clients through digital transformation initiatives, ensuring robust and scalable solutions that align with their strategic objectives.

Senior Solutions Engineer (.NET) Do you enjoy working directly with customers to solve real integration problems? Are you comfortable translating business requirements into scalable technical solutions? Looking for a role where you can combine technical depth with strong client-facing work? My client is a cloud-based SaaS platform operating at scale, supporting enterprise customers with complex...

You will work closely with customers and internal stakeholders to design, deploy and support SIP and VoIP-based voice platforms. Configuring and planning work, fault finding at protocol level, and joining customer calls to explain technical designs, security considerations and voice architectures.

You will architect, design, and implement robust, scalable platforms that drive digital transformation and align with strategic objectives.

Role Overview Role/Job title: GE Small world Solution Architect Work Location: Dublin/Cork (preferred) Mode of working: Hybrid Hybrid requirement: Need based travel to Cork/Dublin The Role Critical role to help define the asset strategy for a leading utilities customer. Your Responsibilities Solution Design & Architecture - Translate business requirements into High-Level Design (HLD)...

You will manage day-to-day operations, coach and mentor your team, and implement strategies that enhance customer satisfaction, loyalty and long-term retention. Working closely with key business units, you will play a pivotal role in driving continuous improvements in customer experience while supporting overall commercial performance.

You will join a high-impact Commercial Team dedicated to driving innovation and shaping the future of our clients' success through transformative IT service solutions.

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech,...