Customer Experience Representative jobs in Antrim County

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Warehouse & Trade Counter Supervisor Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Customer Experience Advisor | S | Retail Banking | Lisburn BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

A leading garden center retailer is seeking a Horticulture Manager to oversee operations in their Lisburn location. This role focuses on maximizing sales, providing expert plant advice, and leading a customer-focused environment. The ideal candidate will have horticultural expertise and retail management experience, alongside strong communication and training skills. Enjoy generous benefits...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

A recruitment agency in Antrim seeks a Customer Engagement Team Leader for a hybrid working opportunity. This role involves leading a team of Customer Engagement Representatives to achieve performance targets and deliver exceptional service, while continuously enhancing customer satisfaction. The ideal candidate will possess prior experience in customer engagement and team leadership, with a...

A leading fast-food restaurant in Belfast is seeking a Customer Care Assistant. This role involves engaging with customers, ensuring cleanliness in the dining area, and creating a welcoming atmosphere. Ideal candidates are friendly, team-oriented, and have effective communication skills. A benefits package including holiday pay and employee discounts is offered. Candidates must be 18+ due to...

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

A leading paint and coatings company is seeking a Store Lead for the Dulux Decorator Centre in Newtownabbey. In this role, you will support the Cluster Manager and supervise a team, ensuring high performance and outstanding customer experiences. A successful candidate will have store supervision experience, excellent communication skills, and a commercial mindset. We offer competitive pay,...

A leading energy efficiency organization in Belfast is seeking a Manager for Customer Experience and Quality to lead their customer experience framework and consultancy support. In this role, you will manage multiple projects, ensuring high-quality service delivery while championing a customer-first culture. With a focus on team management and operational excellence, you will drive measurable...

Head of Customer Experience Artemis Human Capital is proud to be exclusively partnering with a leading Utilities firm to recruit a Head of Customer Experience (CX), as the company transitions to its new state-of-the-art offices in Mallusk. This is an exciting newly created leadership role, reporting directly to the Sales Director, with a strategic focus on elevating the customer journey and...

You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills.

A prominent fashion retailer is seeking a Supervisor to enhance the omnichannel customer experience and mentor the team at its location in Belfast. The ideal candidate will demonstrate a strong customer service ethos while embracing the company's values in a fast-paced retail environment. Responsibilities include coaching staff, managing visual merchandising, and fostering team collaboration....

A leading fashion retailer in Ballymena seeks a People & Service Team Leader to enhance store operations. This role involves leading your team to ensure exceptional service, creating an engaging environment, and driving key performance indicators. Ideal candidates will have retail supervisory experience, strong communication skills, and the ability to inspire a diverse team. Competitive...

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...