Customer Service Team Member jobs in Sandwell

You will be responsible for managing resident complaints, supporting complaint handlers in conducting thorough investigations, and ensuring timely, effective solutions that achieve appropriate outcomes.

You will also lead efforts to gather and analyse customer insight through surveys and outbound calls; you will use this data to drive service improvements and enhance resident satisfaction.

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing...

Job Description Ready to work together and make a real difference? Join us as our Payroll Lead and help keep Sandwell Council running smoothly! Are you ready to step up and make a real impact at the heart of Sandwell Council? Do you thrive on solving challenges, supporting your team, and making sure every detail is right? If so, you could be the Payroll Lead we’re looking for. As our Payroll...

Company descriptionLocation: Oldbury (hybrid working 3 office days per week)Employment Type: Permanent, full timeAdditional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical InsuranceThink the AA is just about roadside assistance? Think again.For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and...

Customer Service Agent Location: West Bromwich (Hybrid) Salary: £24,297 Full Time Hours: 35 hours per week - Hours of work will be between 08:30am 18:00pm Monday Friday and 8:30am-12:30pm on Saturdays (Saturdays on a rota basis) Contract Type: Annualised contract We’re made for each other At the West Brom, we know solid futures don’t happen overnight. So, whether our customers are looking...

Job Description Job Title: Customer Services Manager - Pensions Locations: Birmingham | Hybrid Get To Know the Team The role of Customer Services Manager will lead a team across multiple skills, including key relationships with Finance, HR and Distribution teams, to provide/support exceptional customer delivery in a service-orientated environment. Why You Will Love It Here! - Flexibility:...

Job Description Customer Services Agent Location: Birmingham City Centre Salary: £26,000 per annum Start Date: Immediate start Temporary to Permanent About the Role We are seeking a proactive and customer-focused individual to join our team as a Customer Support Coordinator. This role is ideal for someone who thrives in a phone based fast-paced environment, enjoys problem-solving, and takes...

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we...

You will be experienced in handling enquiries via email, telephone and live chat.

You will also need to demonstrate flexibility towards working hours to meet customer needs.

You should possess GCSEs or equivalent in Maths and English at grade C or above and ideally be educated to degree level.

You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture

You will be working closely with your apprenticeship learning provider and developing positive relationships with a wide range of colleagues while developing your knowledge and capabilities to undertake the job Shortly after applying for the role, you’ll be sent a series of games that will identify your natural strengths and preferences and will determine your suitability for the role.

West Midlands Metro Wednesbury WS10 0AR, UK £36501 - £41153 Per Annum MML Pension, Annual Leave Pension & Free travel on Tram & WM Bus for you a Permanent Advertised on: 11/09/2025 Wednesbury WS10 0AR, UK £42,528 - £47,864 per annum Permanent Advertised on: 11/09/2025 Wednesbury WS10 0AR, UK £38,650 - £42,888 per annum (inclusive of on-call allowance) Permanent Advertised on: 11/09/2025...

Customer Service Representative Hourly Rate: £12.21phr - 14.00phrLocation: West Bromwich B70Hours: 37 hours per week (Mon-Thurs 8:30am-4:30pm, Fri 8:30am-4:00pm) Contract Type: Temporary OngoingOur client, who is a leading global manufacturer and distributor, are looking for 2 Customer Service Advisors to join their team.With an international presence and a reputation for excellence, they are...

You must be willing to work within the alcohol industry to be suitable for this role.

You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc…

You will require a good telephone manner and friendly personality as well as being computer literate.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the stores appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

We are seeking a dedicated and enthusiastic Internal Customer Service Representative to join a dynamic team. The ideal candidate will possess exceptional communication skills and a passion for providing outstanding service to our customers. This role involves engaging with clients, resolving inquiries, and ensuring a positive experience for customers.Responsibilities * Respond to inquiries and...

Customer Service Representative Wanted Our client is currently looking for an additional customer service representative for initially maternity cover starting immediatly untill July 2026 but for the right candidate this will turn into a fulltime role due to current planned growth, they are currently moving to a new Oldbury premesis. Hours are 9am-5pm mon-thurs and 9am-4pm...

About the role As a Technical Customer Support with expertise in Telecommunication domain. We are looking for a committed and customer-focused Customer Service Representative to manage both outbound and inbound calls within our dynamic team. This crucial role involves communicating with customers about a service we are phasing out, providing them with clear information, and assisting them in...

German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK) We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience, ideally within a wholesale, retail, or distribution environment. In this role, you’ll be the key contact for a portfolio of European clients, managing the full...

Our people. They’re the most important part of Megan’s and what separates us from everyone else. Sure, we’ve got beautiful interiors (check out our socials or just walk on by), delicious food inspired by sunny places & made freshly in our kitchens and fantastic opportunities for progression, but ask anyone who works here the best thing about it and they’ll tell you: it’s the team. We’re opening...