Customer Service Team Lead jobs in England

You will be responsible for ensuring the team consistently delivers outstanding service, while identifying opportunities to enhance our approach every day. Key Responsibilities: - Team Leadership: Manage and support the Customer Services Team, promoting high standards of service delivery and professional development.

You will lead a team of around 7 Customer Service Advisors plus 1 Senior Advisor, shaping a consistent coaching-led, empathetic and performance-positive culture. Your role will include: - Creating a supportive environment where the team feel valued, confident and equipped to handle customer conversations

You will oversee daily operations across both B2B and B2C channels, leading, developing and mentoring a team of Customer Service Advisors.

You will work closely with ...

Customer Service Team Leader - Customer Service Supervisor - Part time Our client is a leading manufacturing business based in Alfreton. Due to job share, our client is now looking to recruit a Customer Service Team Leader to join their team on a part time basis.This role is 3 days a week - office based. - Provide day-to-day management, motivation, and guidance to the Customer Service Team,...

About The Role Ensure you read the information regarding this opportunity thoroughly before making an application. About The Role: Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being...

Job Description Customer Service Team Leader – Maidstone Salary: £40,000 per annum Location: Maidstone Contract: Full-time, Permanent Are you an experienced leader with a passion for delivering exceptional customer service? We’re looking for a Customer Service Team Leader to join our dynamic team in Maidstone. What You’ll Do - Lead and motivate a team of customer service advisors to...

We have an exciting opportunity for an experiencedFire Servicing Team Leadto join our team atIris Care Groupestates department as our new Fire Servicing and Door Access Team Lead. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door access installation and on-going maintenance. This role will be instrumental in building the internal servicing...

Customer Service Team Leader Location: Cheadle Area - Office Based Hours: 37.5 per week, between 8am–8pm, Monday to Sunday - Get rota in Advance Salary: £31,000 DOE Bonus: Monthly Team performance-based bonus Start date - ASAP Are you a passionate leader who thrives in a fast-paced contact centre environment? We're looking for a Team Leader to guide, coach, and inspire a team of agents to...

You will be expected to roll your sleeves up and get stuck in, whether it’s helping a colleague, working some work items or cases, talking to our customers, running reports, continuously striving for better or dealing with an escalated complaint. 36.5 hours a week: Shift work between 8.30am to 7.30pm Monday to Friday, some Saturday and Sundays 9am-5pm and some Bank holidays 9-5pm.

Job Description Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team...

Job Description This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues...

Customer Service Team Leader – Maidstone Salary: £40,000 per annum Location: Maidstone Contract: Full-time, Permanent Are you an experienced leader with a passion for delivering exceptional customer service? We’re looking for a Customer Service Team Leader to join our dynamic team in Maidstone. What You’ll Do - Lead and motivate a team of customer service advisors to achieve performance...

Customer Service Team Leader £30,000 Bristol MC Technical Recruitment is currently looking for a Co-ordinator / Team Leader to supervise a small team of technicians managing the return of faulty electronic goods to a warehouse based in North Bristol. Your hours of work will be 7:00am til 3:00pm, 37 hour week. As the Customer Returns Coordinator, you will be responsible for: - Managing the...

Service Desk Team Leader Location: Exeter / Hybrid (3 days a week in office) If you think you are the right match for the following opportunity, apply after reading the complete description. Salary: £35,000£45,000 (DOE) Our client is looking for an experienced Service Desk Team Leader to lead and develop their 1st Line Service Desk team. This is a fantastic opportunity for someone who enjoys...

We’re partnering with a rapidly scaling technology provider operating at the intersection of connectivity, networking, and cybersecurity. They partner with commercial landlords and their tenants to deliver fully managed technology solutions across connected buildings and modern workspaces. The business is hiring a Sales Team Lead to manage and grow the Tenant Engagement function, a small,...

IT Service Desk Team Leader • Ideal opportunity for an experienced IT support professional with proven leadership experience to step into a hands-on management role. • Full-time, permanent position based in Kent (hybrid – 3 days onsite), offering a competitive salary dependent on experience. • Immediate start available – candidates on short notice or available now are highly encouraged to...

Job Description Customer Service Team Leader Location: Cheadle Area - Office Based Hours: 37.5 per week, between 8am–8pm, Monday to Sunday - Get rota in Advance Salary: £31,000 DOE Bonus: Monthly Team performance-based bonus Start date - ASAP Are you a passionate leader who thrives in a fast-paced contact centre environment? We're looking for a Team Leader to guide, coach, and inspire a...

Customer Service Team Leader – Maidstone Salary: £40,000 per annum Location: Maidstone Contract: Full-time, Permanent Are you an experienced leader with a passion for delivering exceptional customer service? We’re looking for a Customer Service Team Leader to join our dynamic team in Maidstone. What You’ll Do - Lead and motivate a team of customer service advisors to achieve performance...

We have an exciting opportunity for an experiencedFire Servicing Team Leadto join our team atIris Care Groupestates department as our new Fire Servicing and Door Access Team Lead. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door access installation and on-going maintenance. This role will be instrumental in building the internal servicing...

Job Description We have an exciting opportunity for an experiencedFire Servicing Team Leadto join our team atIris Care Groupestates department as our new Fire Servicing and Door Access Team Lead. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door access installation and on-going maintenance. This role will be instrumental in building the...