Customer Service Team Lead jobs in United Kingdom

Customer Service Team Lead Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Cardiff - Hybrid, 3 days in office £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead to...

You will be directly involved with customer support tickets and help lead the team to resolve issues.

You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management.

You will need experience leading a team and also being hands on with customer service tickets.

You will be responsible for ensuring the team consistently delivers outstanding service, while identifying opportunities to enhance our approach every day. Key Responsibilities: - Team Leadership: Manage and support the Customer Services Team, promoting high standards of service delivery and professional development.

You will lead a team of around 7 Customer Service Advisors plus 1 Senior Advisor, shaping a consistent coaching-led, empathetic and performance-positive culture. Your role will include: - Creating a supportive environment where the team feel valued, confident and equipped to handle customer conversations

You will oversee daily operations across both B2B and B2C channels, leading, developing and mentoring a team of Customer Service Advisors.

You will work closely with ...

Customer Service Team Leader - Customer Service Supervisor - Part time Our client is a leading manufacturing business based in Alfreton. Due to job share, our client is now looking to recruit a Customer Service Team Leader to join their team on a part time basis.This role is 3 days a week - office based. - Provide day-to-day management, motivation, and guidance to the Customer Service Team,...

You will be expected to roll your sleeves up and get stuck in, whether it’s helping a colleague, working some work items or cases, talking to our customers, running reports, continuously striving for better or dealing with an escalated complaint. 36.5 hours a week: Shift work between 8.30am to 7.30pm Monday to Friday, some Saturday and Sundays 9am-5pm and some Bank holidays 9-5pm.

Customer Service Team Leader – Maidstone Salary: £40,000 per annum Location: Maidstone Contract: Full-time, Permanent Are you an experienced leader with a passion for delivering exceptional customer service? We’re looking for a Customer Service Team Leader to join our dynamic team in Maidstone. What You’ll Do - Lead and motivate a team of customer service advisors to achieve...

Job Description Customer Service Team Leader – Maidstone Salary: £40,000 per annum Location: Maidstone Contract: Full-time, Permanent Are you an experienced leader with a passion for delivering exceptional customer service? We’re looking for a Customer Service Team Leader to join our dynamic team in Maidstone. What You’ll Do - Lead and motivate a team of customer service advisors to...

About The Role Ensure you read the information regarding this opportunity thoroughly before making an application. About The Role: Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being...

We have an exciting opportunity for an experiencedFire Servicing Team Leadto join our team atIris Care Groupestates department as our new Fire Servicing and Door Access Team Lead. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door access installation and on-going maintenance. This role will be instrumental in building the internal servicing...

Customer Service Team Leader Location: Cheadle Area - Office Based Hours: 37.5 per week, between 8am–8pm, Monday to Sunday - Get rota in Advance Salary: £31,000 DOE Bonus: Monthly Team performance-based bonus Start date - ASAP Are you a passionate leader who thrives in a fast-paced contact centre environment? We're looking for a Team Leader to guide, coach, and inspire a team of agents to...

Job Description This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues...

Job Description Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team...

Customer Service Team Leader – Maidstone Salary: £40,000 per annum Location: Maidstone Contract: Full-time, Permanent Are you an experienced leader with a passion for delivering exceptional customer service? We’re looking for a Customer Service Team Leader to join our dynamic team in Maidstone. What You’ll Do - Lead and motivate a team of customer service advisors to achieve performance...

Job Description Customer Service Team Leader Location: Cheadle Area - Office Based Hours: 37.5 per week, between 8am–8pm, Monday to Sunday - Get rota in Advance Salary: £31,000 DOE Bonus: Monthly Team performance-based bonus Start date - ASAP Are you a passionate leader who thrives in a fast-paced contact centre environment? We're looking for a Team Leader to guide, coach, and inspire a...

Customer Service Team Leader – Maidstone Salary: £40,000 per annum Location: Maidstone Contract: Full-time, Permanent Are you an experienced leader with a passion for delivering exceptional customer service? We’re looking for a Customer Service Team Leader to join our dynamic team in Maidstone. What You’ll Do - Lead and motivate a team of customer service advisors to achieve performance...

Job Description We have an exciting opportunity for an experiencedFire Servicing Team Leadto join our team atIris Care Groupestates department as our new Fire Servicing and Door Access Team Lead. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door access installation and on-going maintenance. This role will be instrumental in building the...

We have an exciting opportunity for an experiencedFire Servicing Team Leadto join our team atIris Care Groupestates department as our new Fire Servicing and Door Access Team Lead. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door...

We have an exciting opportunity for an experiencedFire Servicing Team Leadto join our team atIris Care Groupestates department as our new Fire Servicing and Door Access Team Lead. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door access installation and on-going maintenance. This role will be instrumental in building the internal servicing...