Customer Service Call Handler jobs in Stevenage

You will plan various service and rework/breakdown jobs efficiently, optimising engineers productivity.

You will be expected to liaise with a wide range of clients on a day to day basis.

You will also be required to resolve minor technical queries and generally resolve issues delivering high level of customer service.

You will open savings accounts for those who are looking to invest for a fixed term or save for an important event.

You will complete daily admin tasks such as booking appointments , scanning, letter writing, incoming post and ensuring that customer records are accurate and up to date.

You will be part of our small Service Desk team providing telephone support to Airport and Airline customers, allocating work to our engineers, recording data, updating and monitoring systems, updating and maintaining regular reporting using Google Documents/Microsoft Excel and assisting with basic internal IT issues.

You will handle calls, offering professional advice on insurance policies and maintaining accurate customer records. Ideal candidates should have at least 12 months of experience in an insurance role, possess strong communication skills, and thrive in a fast-paced environment.

Job Description Field Service Engineer (Compressed Air) £40,000 - £45,000 (OTE 55k) + Local Patch + 2x Overtime + Company Bonuses + Private Healthcare + Progression + Company Van Watford, Hertfordshire Are you a Field Service Engineer from a Compressed Air background, looking to join an industry leading manufacturer of compressed air systems who provide a flexible, supportive working...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Customer Service Representative - HitchinAbout the RoleCustomer Service RepresentativeWe are currently advertising 12 month FTCs/secondments as well as permanent positions in our Savings & Retirement and Equity Release teams. At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the...

The Opportunity:Executes day-to-day inventory & material management tasks at customer facilities, following a defined standard output or set of procedures. Tasks include receiving, inspection, inventory logging, proper storage, and timely distribution of inbound and outbound materials to end users. Problems and issues faced are generally recurring and solutions are typically known and/or...

Location Stevenage / Hertfordshire Salary From £25,250 Contract Temporary (Full Time - 9 months) Reference 1633 Closing Date 28 December 2025 Job description At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from...

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

You will be responsible for meeting and greeting customers into the service reception• Booking in vehicles• Raising and closing job cards• Gaining authorisations for work to be carried out• Liaising with the workshop in regards to work in progress• Arranging courtesy cars using the one link system• Costing, invoicing, customer handovers and up-selling.

We are currently advertising on behalf of a well-established Automotive Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Stevenage area.Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Benefits: £28,500 Basic Salary / £36,900 OTEMonday To Friday 8am -...

NEW OPPORTUNITY: Fire Service ManagerLocation: Stevenage, Hertfordshire Salary: £42,000 – £65,000 DOE Company vehicle provided Why this role? This is a key leadership opportunity within a well-established UK provider of fire protection, life safety, and compliance services. The business is known for its down-to-earth culture, hands-on leadership style, and strong team ethos. The successful...

Field Service Engineer, X-ray & CT Imaging SystemsNO IMAGING EXPERIENCE REQUIRED - FULL AND COMPREHENSIVE PRODUCT TRAINING WILL BE PROVIDED£53K - £66K Earning Potential (Basic, On-Call and Overtime) + Company Car + Excellent Benefits PackageStevenage, Hitchin, Letchworth, Welwyn Garden City, St Albans, Ware, Hertford and HatfieldAn excellent opportunity for an experienced Field Service Engineer...

You will ideally be qualified in mechanical engineering, vehicle mechanics, plant machinery or similar; be comfortable using various hand tools and have some experience in repairing, maintaining or servicing mechanical equipment. Any prior knowledge or experience of hydraulics and basic fault finding on 12 & 24 volt electrics would be beneficial although full training will be provided.

Job Title: Service Controller / Administrator Location: Stevenage Hourly Rate: £12.50 Contract: Monday to Friday 9.00 - 5.00 pm, Temp to perm About the Role: We are currently seeking a motivated and organised Service Controller / Administrator to join our clients expanding team in Stevenage. This is a fast-paced and varied role, where you'll play a key part in ensuring the smooth scheduling of...

Fleet Customer Service Executive - Milton Keynes - About The Role - SALARY: Starting from £23,900 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full...

You will relish a job that keeps you busy all day, every day. As a Customer Service Administrator, you must be positive, calm under pressure, and conduct yourself with outstanding organisational skills. Being a distance retailer, detail, accuracy and consistent administration are keys to success.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Stevenage. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...

NEW OPPORTUNITY: Fire Service Manager Location: Stevenage, Hertfordshire Salary: £42,000 – £65,000 DOE Company vehicle provided Why this role? This is a key leadership opportunity within a well-established UK provider of fire protection, life safety, and compliance services. The business is known for its down-to-earth culture, hands-on leadership style, and strong team ethos. The successful...