Customer Service Call Handler jobs in Cardiff

Job description Customer Service Advisor - Cardiff - £14.02 p/h - 3 month contract likely to be extended / go permanent although not guaranteed I am working with a well-known energy company in Cardiff to recruit 8 Customer Service Advisors due to increased workload! This role is working on a predictive dialler making outbound calls as well as dealing with inbound internal calls and main...

Customer Service AdvisorTemporary - 3 month contract with potential to extend Full time£14.12 per hourOur client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12.As a Customer Service Advisor, you will be responsible for providing...

Job Title: Customer Service Executive - Part Time Salary: £12,500 per annum and up to 20% bonus and benefits (pro-rata based on part time hours) Location: Cardiff, hybrid working after you pass probation. Training: The first 2 weeks you will be required onsite 10am - 2pm, Monday to Friday for training. This can either be paid as overtime or accrue time off in lieu. Shift Patterns Available:...

Customer Service (Hybrid) needed in Cardiff, £12.45ph PAYE – Reference: RQ1539309 • The post holder will be required to work on rota basis with a rotating shift pattern across a 24/7 period. • Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays. • Shifts are subject to periodic review. Remote working with long term plans for Hybrid working...

Our client on the outskirts of Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support.The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who want to develop a long-term career.Due to location,...

You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market.

You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.

You will be responsible for supervising daily activities, service, coaching team members, resolving customer issues, and ensuring a positive experience for every customer.

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for you!Position: Driving Field Agent Location: CardiffHourly rate: £12.55Duration: Till 17/12/2026Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)Contract type: Temporary (weekly pay through Randstad)...

Overview Alcumus is hiring a full-time Customer Service Support Officer (internally titled Technical Support Officer) to join its Audit Services team in Cardiff. This hybrid role blends customer service and compliance support, offering a chance to contribute to safer workplaces through Alcumus' SafeContractor accreditation platform. Key Details Location : Cardiff, Wales (Hybrid: 3 days/week...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...

You will proactively manage an allocation of travel insurance claims from the initial report to closure alongside providing feedback, assisting with Audits and Monthly reporting. Responsibilities Reviewing and processing complex travel insurance claims and complaints, ensuring accuracy and adherence to policy terms, and industry regulations.

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard. Provide overviews of cases to Heads of Departments. Active contribution and participation in surge response.

You will receive a generous basic salary ranging to circa £38,000 (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Insurance Account Handler Join to apply for the Insurance Account Handler role at Everywhen. Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit...