Customer Retention Manager jobs in Redditch

You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal teams and external customers across the UK and Europe.

You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite’s communications technology.

Job Title: Customer Service Lead Location: UK (Office-Based) Salary: Competitive (DOE) About the Role: We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the...

You will have a full, clean driving licence and your own transport for travel between client sites.

You will have strong technical knowledge of Salesforce with the ability to develop and maintain MI Salesforce reporting.

You will be a confident Excel user with an ability to manipulate data into meaningful information.

You will also be able to step into leadership roles when required.

You will be supporting the Store Manager in driving sales to ensure that the high levels of performance which are standard within this business are maintained. Assistant Store Manager Benefits: - Competitive salary with regular reviews - Fantastic Monthly Bonus

Job Title: Temporary Customer Care Administrator Location: Redditch, B98 Contract Type: Temporary (3–4 weeks) Start Date: Monday, 13th October 2025 Pay Rate: £12.50 per hour Working Hours: Monday – Friday 7:30am – 4:30pm (Flexibility available) Overview We are recruiting on behalf of our client for a Customer Care Administrator to support their team during a busy period. This is a temporary...

Customer Service AdvisorRedditch, Worcestershire (Office-based)Full-time | PermanentSalary: £28,000 per annumAre you an excellent communicator with a passion for customer service? We’re looking for a Customer Service Advisor to join our clients busy Head Office team in Redditch.You’ll be responsible for guiding customers through their journey — from start to finish — ensuring everything runs...

Job Description Job Introduction We are currently recruiting for a high achieving Service Manager for our Volvo Dealership based in Worcester. Benefits include an OTE of £55,000 + and use of a company car, the hours of work are Monday - Friday, 8am - 6pm as well as working Saturday's on a rota basis. The aim is to deliver and exceed customer expectation and satisfaction, customer care is...

Project Manager - Heavy Lift / Heavy Haulage Location: Redditch Salary: Up to £55,000 + benefits Our client is a specialist provider of complete heavy lift and heavy haulage solutions and is currently seeking an experienced Project Manager to join their growing team. This is a key role responsible for the end-to-end planning and delivery of complex transport and lifting projects, ensuring...

You will act as the primary point of contact for assigned accounts, overseeing the full order lifecycle, collaborating with internal teams, and delivering solutions tailored to meet client expectations and business objectives. If you thrive in a fast-paced environment, enjoy problem-solving, and excel at building trust with clients, this is the role for you.

Job Description Are you a driven sales professional with a passion for building global client relationships? Our client is seeking an International Sales Manager to lead growth initiatives and strengthen their presence in a competitive market. This role involves engaging with new, lapsed, and existing clients worldwide, delivering exceptional service, and representing the company at...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

You will be expected to provide cover in Worcester and Kidderminster - however this role will be primarily based within our Worcester services.

You will be based at one of our 24hr services. This role will be covering a mixture of the support services within the team so you will have to manage your diary effectively so that you are spending time at all different parts of the service.

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You will be able to demonstrate a minimum of5 years experience in a similar role. Our current branch will be closing in February, so we are looking for someone with a good local area knowledge to recommend a new branch location, and build the brand reputation in the area.

You will also have your own driving licence and transport as travel between client sites may be required.

Job Description Store Manager | Cotswold Designer Outlet | Outdoor Retail | £34,000 + Bonus Are you an experienced Store Manager looking for your next retail leadership opportunity? We are recruiting a Store Manager to lead a brand new store for a leading outdoor retail brand at the Cotswold Designer Outlet. This is a fantastic opportunity for a passionate leader who thrives in a fast paced...

Salesforce Data Manager Redditch £40k Are you a data-driven problem solver who thrives on turning complex information into actionable insight? Were recruiting a Salesforce Data Managerto support the Operations Director and senior leadership team through high-quality analysis, KPI reporting, and performance insight that drives real business improvement. What youll be doing: Analysing key...

Job Title: Customer Service Lead Location: UK (Office-Based) We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the ongoing delivery of high-quality service to...

Job Title: Customer Service LeadLocation: UK (Office-Based)Salary: Competitive (DOE)About the Role:We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the ongoing...

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes,...