Customer Retention Manager jobs in Coventry

Job Description Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area. You’ll play a key role in...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brand

You will lead your team to ensure every customer interaction reflects that prestige, maintaining a goal of 90%+ customer satisfaction (CSAT).

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area. You’ll play a key role in developing our...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brand A Flexible Future: This role requires a consistent on-site presence during the initial transition phase.

You will lead the full employee lifecycle, from inclusive recruitment and onboarding to continuous coaching and professional development.

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A leading financial institution in Coventry is seeking a Marketing Specialist to join its Everyday Banking team. This role involves creating effective marketing campaigns and materials in a collaborative environment. Successful candidates will have strong marketing experience, excellent communication skills, and the ability to manage multiple tasks. The position offers a hybrid working model with...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

You should have solid experience with CRM software (C4C training will be provided), MS Office (particularly MS Excel). - An understanding of basic design software would be an advantage although not necessary as training will be provided for our in-house 3D design software. - To be able to build genuine confidence and trust using excellent listening, negotiation and presentation abilities.

A leading automotive parts distributor in the UK is seeking an Assistant Branch Manager to support the branch team and lead the Sales Advisors. This role involves managing sales performance, maintaining high standards of customer service, and motivating the team to achieve branch goals. Ideal candidates will have experience in a sales-driven environment and demonstrate excellent interpersonal...

A leading logistics provider in Coventry seeks a proactive Customer Service Manager to lead their CustomerCare function. The role requires a strong background in customer service, leadership capabilities, and proficiency in Microsoft Office. Responsibilities include managing daily operations, planning labor resources, and mentoring team members. Benefits include free parking, a discretionary...

You should have solid experience with CRM software (C4C training will be provided), MS Office (particularly MS Excel). - An understanding of basic design software would be an advantage although not necessary as training will be provided for our in-house 3D design software. - To be able to build genuine confidence and trust using excellent listening, negotiation and presentation abilities.

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area. You’ll play a key role in developing our already...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brandLuxury Standards: Our clients occupy the high-growth luxury space.

Pay Rate: £40,000 Grade: K Contract Type: Permanent (Full-Time) Shift patterns: Monday to Friday, 9am to 5pm (Flexibility across weekends as and when required) Location: Coventry Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running...

A leading financial services provider in the UK is searching for a Customer Service Manager to lead a team at their Coventry location. The role involves coaching and inspiring staff to deliver exceptional customer service while managing performance and compliance. Ideal candidates will have experience in managing telephone teams and delivering high standards in fast-paced environments. Benefits...

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brandLuxury Standards: Our clients occupy the high-growth luxury space.

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area. You’ll play a key role in developing our already...