Customer Retention Manager jobs in Basingstoke

Account ManagerLocation: Dummer, BasingstokeSalary: £30,000 - £32,000 +uncapped OTE £50,000 Key Responsibilities - To ensure regular contact withassignedcustomerbase, delivering exceptional customer service andexceedall expectations from them - To become the trusted partner for your customer base, and their main point of contact for all Communication,Dataand IT needs - Toidentifyup-sell and...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A cloud-based SaaS business in Basingstoke is seeking a Customer Success Manager to enhance customer satisfaction and retention. In this role, you will manage key accounts, communicate effectively with customers, and utilize tools like ChurnZero and Salesforce to track interactions. Candidates should have at least 2 years of experience in related fields. The position comes with benefits such as a...

You will be contacting customers by telephone on receipt of notification of lapsed or cancelled policies (no cold calling)

You will have a successful career in outbound sales and able to demonstrate that you have hit targets

You will be a good communicator, passionate about sales and ensure that consistent sales results are achieved on a daily basis • Experience of working to and achieving targets

You will be joining an incredibly supportive team that will help you build a long-term career in recruitment. What You’ll Do as a Customer Consultant: - Source and attract candidates through job boards, social media, and networking - Screen CVs and match talent to client roles

Retention Advisor – Mears Group PLC Location: Basingstoke Contract: Office based, 12‐month fixed term contract, 37.5 hours per week, 8:30am‐5pm Monday to Friday Salary: Up to £30,545 per annum We are looking for a dedicated Retention Advisor to support the delivery of the Government Key Worker Accommodation Contract, working across various stages of a property's life cycle. This frontline...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Annual salary: up to £13,033.55 Retention Advisor Location: Basingstoke Contract: Office based, Permanent Role, Part Time, 16 hours per week, 10am-2pm 4 days a week Salary up to £13,033.55 prorated per annum We are looking for a dedicated Retention Advisor to support the delivery of the Government Key Worker Accommodation Contract, working across various stages of a property’s life cycle....

Customer Support Manager - Hampshire / West Sussex Salary: £Competitive Location: Southern Posting date: 13 Jan 2026 About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our...

You will support and coach your team, manage customer feedback, and promote the brand's values. This position requires experience in customer-facing roles, strong communication skills, and the flexibility to work various shifts. Enjoy great benefits including a 15% colleague discount and a discretionary bonus scheme.

You will be responsible for managing customer relationships, supporting integrations, and proactively analyzing data to influence customer success. Additional benefits include private healthcare, enhanced parental leave, and a fun, inclusive workplace.

What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

You will lead a high-performing team, utilize data analytics to inform decisions, and embody the brand's core values. The role offers full-time employment, attractive perks including a generous employee discount, and a bonus scheme.

Join to apply for the Customer Success Manager - SureStep role at TD SYNNEX UK&I Strengthen every partnership. Build with intention. Drive customer success! The SureStep Ambassador will be responsible for driving new business opportunities and expanding our partner and end customer network. This role involves executing strategic programmes, driving awareness of funded solutions, and serving as...

You will be expected to proactively analyse data, challenge assumptions, and influence both customers and internal teams. 3–6+ years in Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment Experience supporting data‐driven or integrated products (APIs, platforms, analytics tools)

A leading accommodation provider in Basingstoke is seeking a Retention Advisor. The role involves supporting customers through their tenancy, managing housing stock, negotiating with landlords, and maintaining accurate records. Ideal candidates should have a background in housing and excellent communication skills. This full-time position offers a competitive salary and various benefits,...

Once For All is a high‐growth, cloud‐based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management,...

Job Title Customer Manager Location Basingstoke Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 28 January 2026 At Asda, we want you to find your everything . As our Customer Manager , you'll be the champion of customer experience in store—ensuring every...

You will ensure new homes meet quality standards and assist customers in settling into their new homes. The ideal candidate should be skilled in customer communication and able to handle various situations professionally. The role offers a competitive salary, 26 days of annual leave, and potential bonuses.

A leading service provider is seeking a Retention Advisor in Basingstoke. This part-time, office-based role (16 hours per week) involves supporting the Government Key Worker Accommodation Contract, providing a frontline service to customers, and managing housing stock. Ideal candidates will have negotiation skills, customer service experience, and an understanding of lettings legislation. The...