Customer Insight Analyst jobs in West Lothian

Head of Enterprise MI, Planning & Insights Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Help shape the future of AI-powered customer experience at Sky . We're transforming how customers interact with Sky - blending human...

Venesky-Brown is working with an Edinburgh based client to recruit a Data Analyst for an initial contract until the end of March 2026 paying £400/day inside IR35. Assignment Description As a Data Analyst, you will play a key role in developing insightful analysis and reporting that helps the organisation better understand and act on data from corporate services such as Finance and HR. The...

Digital Marketing Analyst – Edinburgh (Hybrid) Competitive Salary + Bonus AI Connect are partnering with an established international brand to help them hire a Digital Marketing Analyst. You’ll work across paid, owned, and earned digital media channels — helping the marketing team understand audiences better and drive smarter, more impactful campaign decisions. What You’ll Do - Analyse...

You will work closely with cross-functional teams including project managers, actuaries, data engineers, and business stakeholders to ensure that data solutions meet business needs and quality standards.

You will play a key role in keeping the business running smoothly and securely. 🛠️ Tech Stack Includes: - Dell laptops & Windows 11

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s looking to grow their career...

Job Title: Business Analyst Start Date: ASAP Contract Length: 6 Months (extensions likely until October 2026) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 This role sits within a major transformation programme modernising digital customer engagement via a new portal solution and upgrading the sign-up journey. A central role in translating business requirements into...

IT Service Desk/ Support Analyst Location: Bathgate About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance our IT infrastructure...

WA Consultants are searching for an IT Service Desk Support Analyst 4 days per week onsite near Exeter Job Description: We are looking for a proactive and customer-focused IT Service Desk / Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is...

Job Description Transport Operator, Nights Location: Bathgate About Us: At Pollock Scotrans Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and...

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director you will be responsible for ensuring all areas...

You will use your insightful knowledge of banking and wealth management processes in tandem with your technical expertise in customization, parameterization and integration. - Collaborate with business stakeholders across front office, operations, risk and compliance, to gather analyse and write functional and technical requirement documents.

Head Resourcing is working with a truly innovative organisation within the sports technology space, who are a Scottish Tech success story in their industry and are currently entering an exciting new phase of growth. They’re looking for a Senior Software Engineer to play a key role in shaping and scaling a core product used by customers as they expand internationally. This position offers a great...

You will utilize your technical expertise, innate curiosity and creativity to gain a deep understanding of customer needs, map out customer requirements and propose solutions.

You will architect, design and develop solutions prior to delivery.

Job Description Technical Sales Engineer -Field-based covering Scotland The Company Labquip NDT is a distributor of non-destructive testing (NDT) and elemental analysis equipment and products. Having achieved ISO 9001 certification in 2021, we are on the fast track to success with our operations expanding and our exciting new Labino Apollo 3.0 lab, the first in the UK and only the eighth in the...

Job Description Retail Bureau Manager (Store Manager) Hours: 30 (Overtime availbile) Location/s: The Gyle Shopping Centre (2 Bureaus) Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday to Sunday Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services,...

Job Description Field Service Engineer Location: Edinburgh Full-time, Permanent Salary: £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE) Working Hours:40 - 48 hours per week Shift Pattern:9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays. Must be able to work Saturdays (one on, one off) Holidays:29 days annual leave increasing to 31...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Help shape the future of AI-powered customer experience at Sky . We're transforming how customers interact with Sky - blending human...

Start Date: ASAP Contract Length: 6 Months (extensions likely until 2027) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of...