Customer Experience jobs in Northern Ireland

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...

Customer Experience Advisor | S | Retail Banking | Lisburn BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

A leading perfume retailer in Northern Ireland seeks a dedicated Sales Advisor to provide exceptional customer service and support store operations. The role involves greeting customers, advising on perfume choices, and driving sales while meeting store targets. Ideal candidates are people-oriented, passionate about teamwork, and eager to learn about perfumes. This permanent position offers...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

A discount retailer in Northern Ireland is seeking a team leader to empower and develop retail teams, enhance customer experience, and ensure daily operations meet sales targets. This full-time role offers a competitive salary of £33,545 FTE and requires experience supervising teams in a fast-paced retail environment. Benefits include annual leave, pension scheme, and employee discounts, making...

You will coach team members and reflect our brand's unique culture. The ideal candidate should have retail experience, strong communication skills, and a desire to grow into management. The position offers competitive salary and benefits, and opportunities for career progression.

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

A prominent fashion retailer is seeking a Supervisor to enhance the omnichannel customer experience and mentor the team at its location in Belfast. The ideal candidate will demonstrate a strong customer service ethos while embracing the company's values in a fast-paced retail environment. Responsibilities include coaching staff, managing visual merchandising, and fostering team collaboration....

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

Head of Customer Experience Artemis Human Capital is proud to be exclusively partnering with a leading Utilities firm to recruit a Head of Customer Experience (CX), as the company transitions to its new state-of-the-art offices in Mallusk. This is an exciting newly created leadership role, reporting directly to the Sales Director, with a strategic focus on elevating the customer journey and...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Pay: £28,000.00-£32,000.00 per year Job Description: Job: Customs Clearance Operative Location:Ballymena Job Type: Full Time / Permanent Salary:Starting at £28k- 32k (based on experience) Hours - Mon-Fri - Alternative shift pattern (all dayshift)7am-4pm/ 9am-6pm Overview Our client has grown rapidly to become thecustoms clearance agency of choice for a wide range of industries. Their goal is...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Customer Experience Advisor | S | Retail Banking | Enniskillen BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading energy efficiency organization in Belfast is seeking a Manager for Customer Experience and Quality to lead their customer experience framework and consultancy support. In this role, you will manage multiple projects, ensuring high-quality service delivery while championing a customer-first culture. With a focus on team management and operational excellence, you will drive measurable...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.