Customer Experience Lead jobs in Northern Ireland

Job Description About firmus energy Building on our success as the largest gas supplier by consumption, firmus energy is now expanding its impact by bringing innovation, reliability, and customer-focused energy solutions to electricity. This transition marks a significant milestone in our commitment to net zero, and we’re looking for passionate individuals to join us at the forefront of this...

You will bring a strong track record of creating customer-focused cultures, using data and insight to drive decision-making, and delivering tangible improvements in customer satisfaction.

You will be an innovative and inspiring leader who thrives in complex, fast-paced environments, comfortable balancing operational delivery with strategic vision.

Head of Customer/Client Experience Scotland, open to multiple locations Are you a dynamic, data-driven, and relationship-focused Client Experience expert, looking to shape and deliver a world-class customer journey that drives loyalty, satisfaction, and long-term value? My client, a fast-growing professional services firm in Scotland, has created a new role to support their clients by ensuring...

Delegate Relationship Executive – Custom Events & Signature Experiences Location: Remote (UK-based) with occasional team meet-ups Salary: £27,000–£29,000 base DOE + uncapped commission OTE: £55,000+ realistic in Year 1 Reports To: Head of Custom Delegate Acquisition Job Type: Full-time, Permanent About Rela8 Group Rela8 Group delivers high-impact executive networking experiences for the...

About us BridgePro is a dynamic, independent product and procurement services company based in the UK. We specialize in producing and retailing premium, eco-friendly kitchen appliances — including our flagship air fryer ovens — designed to enhance everyday life through innovation, efficiency, and affordability. Customer satisfaction is at the heart of everything we do. We pride ourselves on...

Customer Success Lead - Capital Markets Clients Location: Belfast / Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training...

The company: - A market-leading SaaS platform helping global brands simplify risk, compliance, and security awareness. Trusted by some of the biggest names across tech, finance, and government. - Recently acquired in a huge £100M+ deal, fuelling serious investment, product expansion, and international growth. - A team spread across the UK, US, and APAC, all working with pace, ambition, and...

You will also work with the Communications Team to deliver promotional activities, particularly social media content.

You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises.

You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

Atlassian Specialist (With Devops experience) Must hold active SC Clearance Inside IR35 6 month contract Remote with ad hoc travel to London The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is...

Role: Lead UX/UI Designer Rate: Up to £700 p/d – Via Umbrella Location: East Midlands HQ – Highly Remote – 1 day p/cm on site Duration: 6 months This role sits at the intersection of design, product, and technology. This venture redefining how professionals manage their wealth. As an Experience Designer, you’ll be responsible for crafting seamless, emotionally intelligent, and data-informed...

You will lead the creation of intelligent, automated guardrails that developers love - because they make compliance seamless and improve how they work.

You will work with engineers, auditors, risk partners and regulators to ensure that our controls are strong, evidence-backed, and invisible where possible.

Senior UX Designer – Government Health Service Project 📍 Remote (must be based in UK) 🗓️ 10 month contract 💰 Up to £400/day Outside IR35 We’re looking for a Senior UX Designer to join a government-backed health service project, helping to design inclusive, accessible digital services that support public health professionals, local authorities and the public. You’ll work in a...

Role Summary As a UX Developer, you will be responsible for building intuitive, performant user interfaces that bring complex AI capabilities to life. This hybrid designer-engineer role bridges frontend development with user experience strategy, translating design vision into production-ready code. You’ll collaborate closely with product managers, engineers, and internal users to shape powerful,...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will also work with the Communications Team to deliver promotional activities, particularly social media content.

You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises.

You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

About firmus energy Building on our success as the largest gas supplier by consumption, firmus energy is now expanding its impact by bringing innovation, reliability, and customer-focused energy solutions to electricity. This transition marks a significant milestone in our commitment to net zero, and we’re looking for passionate individuals to join us at the forefront of this change. As part of...

Customer Success Lead - Capital Markets Clients Location: Belfast / Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training...

You will also work with the Communications Team to deliver promotional activities, particularly social media content.

You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises.

You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

Customer Success Lead - Capital Markets Clients Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Location: Belfast / Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key...

Customer Success Lead - Capital Markets Clients Location: Belfast / Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training...