Customer Experience Manager jobs in Manchester

Product Manager – Service Design experience! We are looking for a Product Manager with a strong focus on end-to-end customer journeys and lifecycle thinking to shape and grow our rewards, perks, and cash-incentive propositions. This role fills a key capability gap: embedding service design thinking within product delivery. The successful candidate will connect customer journeys to execution,...

Customer Service Manager Stockport (Transport and Logistics) Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Manager to be based in the head office in Stockport. They currently...

Customer Service Manager Stockport (Transport and Logistics) Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Manager to be based in the head office in Stockport. They currently operate across 2 pallet networks, hazardous and non-hazardous freight and working within the UK Transport...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Job Description About the Company: Jigsaw Finance is the UK's fastest growing motor finance broker, with 25 years of experience. Jigsaw Finance is launching a new sales team offering its finance products direct to customers that have applied online via Social Media or Paid Search Ads. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30 + funders) with a...

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences.

You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement.

The role If you want to know about the requirements for this role, read on for all the relevant information. As a Senior CSM, you’ll manage ANS’ largest and most strategic Tier 1 customers, support other CSMs, and champion customer success. You’ll drive retention, customer value, and long‑term partnerships, while also strengthening collaboration with Microsoft and key stakeholders. What will I...

LCC a Tech Mahindra Company is looking for Operations Manager – Telecom Field Services Position Overview The Customer-Facing Operations Manager is responsible for overseeing telecom field service operations, ensuring exceptional customer engagement, and driving operational excellence across multiple projects. This role involves managing three Project Managers, supervising Work-in-Progress (WIP)...

An automotive group in Manchester is seeking a General Sales Manager for their Volkswagen Van Centre. The role involves developing and guiding sales executives, ensuring outstanding customer experiences, and fostering a results-driven team environment. Ideal candidates should demonstrate effective leadership, negotiation skills, and a strong commitment to customer satisfaction. Join a dynamic...

You will ensure that every interaction reflects our values, our commitment to inclusivity, and our ambition to get things right first time.

Job Description Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of community events which support the Company and regional business plans. Specific Responsibilities · Ensure that United...

Job Description Are you a recent graduate or sporty individual who wants to earn high figures post university? With offices not just in the UK but in Europe and the USA, our client is looking for motivated and ambitious individuals who want a fast paced sales role. Salary: Year 1: £27-45k OTE Year 2: £60-70k OTE Year 3: £100k OTE - Fast Progression: Promotions based entirely on performance,...

The Bread Factory is the UK's leading artisan bakery. We make award-winning bread, pastries, and cakes, and as well as supporting our neighbourhood bakeries at GAIL's, we are the proud suppliers behind London's Michelin restaurants, prestigious hotels, and even Buckingham Palace! We believe in making good bread. We may have grown over the years, but our philosophy has not changed to make...

Job Description Job Title: Senior Architect OR Senior Architectural Technologist (Healthcare Team) Location: Manchester Salary: Competitive based on experience **Considering Associate level too** About the company: A dynamic and growing RIBA Chartered architectural practice in Manchester is known for delivering high-quality, innovative design across multiple sectors, with healthcare as a...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Description Delivery Recruitment Consultant – Manchester City Centre Are you an experienced recruiter who loves the candidate side of recruitment — the relationship-building, sourcing, and delivery — but not necessarily the constant cold calling and business development? This is a fantastic opportunity for someone with 1–3 years of recruitment experience to join a leading Manchester City...

You will have regular contact with clients, often visiting client sites to conduct audit activities (predominantly Manchester-based). You'll need excellent communication skills and the ability to build relationships with clients quickly, always aiming to deliver customer service excellence.

A technology solutions provider in the UK is seeking a motivated Senior Customer Success Account Manager who is passionate about building strong relationships and delivering excellent customer experiences. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. The role involves managing a portfolio of enterprise...