Customer Experience Manager jobs in Birmingham

Job Description 40 hours per week An exciting opportunity has arisen for an Assistant Customer Experience Manager to join us to support the implementation of an improved resident experience across all our projects. Reporting to the Customer Experience Manager, you will be instrumental in driving consistency, quality, and engagement across resident communications and processes. You’ll apply our...

Head of Customer/Client Experience Scotland, open to multiple locations Are you a dynamic, data-driven, and relationship-focused Client Experience expert, looking to shape and deliver a world-class customer journey that drives loyalty, satisfaction, and long-term value? My client, a fast-growing professional services firm in Scotland, has created a new role to support their clients by ensuring...

About us BridgePro is a dynamic, independent product and procurement services company based in the UK. We specialize in producing and retailing premium, eco-friendly kitchen appliances — including our flagship air fryer ovens — designed to enhance everyday life through innovation, efficiency, and affordability. Customer satisfaction is at the heart of everything we do. We pride ourselves on...

You will bring a strong track record of creating customer-focused cultures, using data and insight to drive decision-making, and delivering tangible improvements in customer satisfaction.

You will be an innovative and inspiring leader who thrives in complex, fast-paced environments, comfortable balancing operational delivery with strategic vision.

Delegate Relationship Executive – Custom Events & Signature Experiences Location: Remote (UK-based) with occasional team meet-ups Salary: £27,000–£29,000 base DOE + uncapped commission OTE: £55,000+ realistic in Year 1 Reports To: Head of Custom Delegate Acquisition Job Type: Full-time, Permanent About Rela8 Group Rela8 Group delivers high-impact executive networking experiences for the...

You should have five years or more UK experience in Investment Management Compliance with a good knowledge of the FCA Handbook, AIFMD, MiFID II, SM&CR and UK Conduct Rules generally. The role is fully remote but may require a (fully expensed) quarterly meeting at their head office in central Manchester hence you must be UK based with full working rights.

We’re partnered with a fast-growing EdTech startup who are seeking a Contract Product Manager with a strong blend of UX and delivery skills to play a key role in shaping innovative tools that impact how students learn and teachers teach. You’ll join a small, agile team driving end-to-end product delivery, bringing impactful insight and structure to a fast-paced startup environment. Key...

Job Description Job Title: Customer Services Manager - Pensions Locations: Birmingham | Hybrid Get To Know the Team The role of Customer Services Manager will lead a team across multiple skills, including key relationships with Finance, HR and Distribution teams, to provide/support exceptional customer delivery in a service-orientated environment. Why You Will Love It Here! - Flexibility:...

Are you an inspiring leader who is passionate about delivering exceptional customer experience and driving service excellence across international regions? Would you enjoy working in a fast-paced, commercially focused environment where you can influence change and shape strategy? If your skills, experience, and qualifications match those in this job overview, do not delay your application. We...

You’re someone who gets satisfaction from customer satisfaction. You like figuring out what makes your accounts tick and helping them to get the most out of the technology they’re using. You pride yourself on your great customer service skills, and how these help you to achieve high renewal and retention rates. You’re thinking about making a career move. You still want to be hands-on and out...

Client Success Manager - Active Insight Remote (UK) - Ideal Location West Midlands c£32,000 + Bonus We are looking for a Client Success Manager who’s passionate about helping people and businesses thrive. At our core, we believe in unlocking more value, every day. Our CX platforms empower our partners with insights that drive action, but it’s our people who make the real difference. If you...

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves...

Is working within football your vocation? Opportunity here to be a trusted partner for professional clubs at all levels, working with a great product developed by top-flight football people to solve real problems. A fast growth tech start up that solves commercial problems for professional sports clubs is currently making its mark in the UK. After significant early success on the continent with...

At BCIS, data drives everything we do. We’re on a mission to bring cost and carbon confidence to the built environment, giving the industry the insight it needs to plan smarter, build sustainably, and deliver with confidence. We’re now looking for an experienced Customer Success Manager to champion our customers’ success. You’ll lead a growing team, define what great customer experience looks...

💼 Technical Customer Success Manager – Generative AI 🌍 Remote - London 💰 Up to $138,000 Compensation 🚀 About the Company Join a fast-growing global AI scale-up that’s redefining how enterprises create and manage AI-driven visual content. Backed by leading international investors, they’re pioneering ethical, enterprise-grade Generative AI, helping clients across media, marketing, and...

Customer Success Manager – Financial Services | Remote (UK) 💷 Salary: £27,000 + benefits 🏠 Location: Fully remote, with nationwide client interaction 🤝 Type: Full-time, permanent The Opportunity Are you passionate about delivering exceptional client service and building long-term relationships? This is an exciting opportunity to join a leading UK provider of cash and payment infrastructure...

You will collaborate with internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations.

CRM Consultant / Business Analyst Salary: £45,000 – £50,000 (DOE) Location: Fully Remote (UK-based candidates only) Employment Type: Permanent | Full-time About the Company We’re recruiting on behalf of a dynamic consultancy that partners with clients across multiple industries to help them transform the way they use CRM and customer engagement technology. With continued growth and exciting new...

Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech Are you a recent Grad with an excellent academic background looking to join a positive impact company? We're hiring for a Customer Success Associate at a fast-growing Climate Tech company driving positive environmental impact. This is a remote-first role with the option of working from either a London or Cambridge if...

Are you an inspiring leader who is passionate about delivering exceptional customer experience and driving service excellence across international regions? Would you enjoy working in a fast-paced, commercially focused environment where you can influence change and shape strategy?We are delighted to be supporting a globally recognised, market-leading organisation in the search for a Customer...