Customer Experience Manager jobs in Harpole

You will be responsible for:Handle customer enquiries across phone, email, and digital channels. Process customer orders accurately. Prepare, issue, and follow up quotations. Streamline and oversee the full end‑to‑end customer experience. Lead a small team of Customer Service AdministratorsEnsure accurate and efficient order processing and service‑delivery workflows.

A recruitment agency is seeking a Customer Service Executive in Northampton. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. The role involves supporting sales and operations, managing customer contracts, and ensuring excellent service levels. Candidates should be strong team players with CRM experience, excellent...

Customer Care Manager Location: Northampton Salary: £28,500 - £31,000 depending on experience Contract type: Permanent Working hours: 40 hours a week, Monday - Friday About the role We are seeking a proactive Customer Care Manager to join our team in Northampton. In this role, you will manage all aspects of customer aftercare, including warranty and repair works, small works pricing, and...

Role: Export Customs Manager Contract: Permanent Hours: Full time Location: Northampton Why Join DACHSER? At DACHSER, were a global family powering over 83 million shipments every yearfrom fashion to life-saving medical supplies. Ranked among the worlds top logistics providers, we dont just move goodswe keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will work on a variety of commercial and domestic projects, ensuring high-quality installation of flooring solutions to meet client specifications. Key Responsibilities: - Install a range of flooring materials, including vinyl, carpet, laminate, hardwood, and tiles, to a high standard.

You will be right at the heart of the employee journey, supporting everything from hiring new starters to payroll admin, training coordination and employee engagement.

You will work closely with operational teams, be trusted with responsibility, and have plenty of opportunity to grow your HR skills along the way.

Customer Resolutions Team Leader & Capability Coach Location: Northampton Salary £32K Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes,...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

About the CompanyThis is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving.About the RoleYou’ll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You’ll work closely with...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area. You’ll play a key role in developing our...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brand

You will lead your team to ensure every customer interaction reflects that prestige, maintaining a goal of 90%+ customer satisfaction (CSAT).

Customer Technical Support Manager, Oxfordshire | Up to £75K + Bonus + Share Options An advanced technology company in Oxfordshire is looking for a Technical Support Manager to lead its growing international support team. Fast-paced, high-growth environment where you'll need to hit the ground running. The Role: Lead and develop a team of Customer Support Engineers, maintaining high-precision...

About the CompanyThis is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving.About the RoleYou’ll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You’ll work closely with...

Customer Resolutions Team Leader & Capability Coach Location: Northampton Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring regulatory compliance, and embedding a culture of continuous improvement. You’ll lead and coach a high-performing team, manage...

You will be responsible for: - Handle customer enquiries across phone, email, and digital channels. - Process customer orders accurately. - Prepare, issue, and follow up quotations. - Streamline and oversee the full end‑to‑end customer experience. - Lead a small team of Customer Service Administrators

Customer Resolutions Team Leader & Capability CoachLocation: NorthamptonSalary £32KFull-time, permanent, office-based, Monday-FridayMust have previous collections/debt recovery experience.Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring...

Customer Resolutions Team Leader & Capability CoachLocation: NorthamptonSalary £32KFull-time, permanent, office-based, Monday-FridayMust have previous collections/debt recovery experience.Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring...