Customer Experience jobs in Harpole

A recruitment agency is seeking a Customer Service Executive in Northampton. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. The role involves supporting sales and operations, managing customer contracts, and ensuring excellent service levels. Candidates should be strong team players with CRM experience, excellent...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Description Customer Resolutions Team Leader & Capability Coach Location: Northampton Salary £32K Full-time, permanent, office based, Monday-Friday Must have previous collections/debt recovery experience. We're looking for an experienced, people-focused leader to drive excellence in our Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer...

Customer Care Manager Location: Northampton Salary: £28,500 - £31,000 depending on experience Contract type: Permanent Working hours: 40 hours a week, Monday - Friday About the role We are seeking a proactive Customer Care Manager to join our team in Northampton. In this role, you will manage all aspects of customer aftercare, including warranty and repair works, small works pricing, and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A leading merchanting company in the UK is seeking a National Sales Manager to drive sales growth and lead a team. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. This role involves re-engaging lapsed accounts, winning new business, and collaborating with sales colleagues for maximized growth....

A reputable housing organization in Northampton is seeking a Homeowner Services Manager to lead a team ensuring high-quality service delivery to shared ownership customers. This role emphasizes enhancing customer experience and driving digital engagement while managing all aspects of the customer journey. The ideal candidate will have extensive knowledge in leasehold management, proven leadership...

A leading affordable housing provider in Northampton seeks a Homeowner Services Manager to lead the team focused on enhancing customer experience and operational efficiency. Responsibilities include managing lease agreements, resolving customer issues, and driving digital transformation. Ideal candidates should have in-depth knowledge of leasehold management and proven leadership experience....

A private educational institution in England is seeking a dedicated Admissions Manager to oversee the recruitment of 13+ pupils. This role involves managing the entire customer journey from initial inquiry through to enrollment. The ideal candidate will be detail-oriented, proactive, and possess strong interpersonal skills to build relationships with prospective families. The position offers a...

You will be part of a phone-based team working across both inbound telephone calls derived from our active marketing campaigns and outbound calls to customers who have requested contact via e-commerce sites or email.

You will be new to insurance, but don’t worry, we will provide all the training and support you need to work across our product range.

You will handle incoming calls from policyholders, assisting with day-to-day insurance enquiries and providing clear, professional and helpful advice.

You will be responsible for making policy changes, answering general queries, processing renewals, managing the customer diary and carrying out key administrative tasks.

Job description Main purpose of the role We have an exciting opportunity for aCustomer Care Coordinator to join our friendly Customer Care Team in our South Midlands region, based from the office in Northampton. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site, and management teams whilst maintaining...

Customer Services AdministratorJob Overview / PurposeTo provide a comprehensive support to the Customer Services Representative team by inputting information onto Hansa, processing orders and resolving any system issues which may arise. Working as part of a team to support our customers.Salary: £12.31-£13.33 (Depending on experience)Hours: Days, Monday to FridayLocation: NorthamptonMain Duties &...

You will be responsible for:Handle customer enquiries across phone, email, and digital channels. Process customer orders accurately. Prepare, issue, and follow up quotations. Streamline and oversee the full end‑to‑end customer experience. Lead a small team of Customer Service AdministratorsEnsure accurate and efficient order processing and service‑delivery workflows.

Customer Care CoordinatorLocation: Northampton (Office-based)Hours: 37.5 hours per week, Monday to FridaySalary: Up to £34,000 per annum (dependent on experience)About the RoleWe are seeking an experienced Customer Care Coordinator to join our team at our Northampton office. This is a key role within our business, acting as the main point of contact for homeowners and internal teams to ensure a...

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op.

Now Hiring: Customer Advisor Full Time Permanent Contract | Northamptonshire Office-based | Monday Friday, 9am-5pm (1-hour lunch) Salary: £24,000 - £27,000 (DOE) I'm currently recruiting on behalf of a well-established, reputable insurance firm based in Northamptonshire, who are looking to expand their team with the addition of a Customer Advisor. This is a fantastic opportunity for someone who...

A growing organisation in Northampton is seeking a Customer Service Executive to support sales and enhance customer experience. Key responsibilities include managing CRM data, producing service reports, and preparing contract quotes. The ideal candidate has strong communication skills, CRM experience, and the ability to work under pressure. With a competitive salary of £29,000 and benefits like...

Customer Services Administrator Job Overview / Purpose To provide a comprehensive support to the Customer Services Representative team by inputting information onto Hansa, processing orders and resolving any system issues which may arise. Working as part of a team to support our customers. Salary: £12.31-£13.33 (Depending on experience) Hours: Days, Monday to Friday Location: Northampton Main...