Customer Experience Manager jobs in Glasgow

Job Description Business Unit: Digital Experience CentreSalary Range: £25,250 per annum DOE?+ benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote workingContract Type: Permanent / 35 Hours Full Time ? We're buzzing about the year ahead — so much so that we're hiring now for our 13th April 2026 intake!Don't miss out — come and be part of the Virgin Money family. ?? Our...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for leading customer service initiatives and implementing business strategies while fostering a positive team environment. Ideal candidates should have retail management experience, a passion for customer service, and the ability to adapt to changing needs.

You will lead the branch to deliver excellent customer service, oversee a team, implement business strategies, and ensure compliance with financial regulations. This full-time, permanent position offers a supportive environment with a strong focus on team training and customer satisfaction.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will collaborate across teams to enhance customer care and maintain accurate records.

A leading event management organization in Glasgow seeks a Chief Financial Officer (CFO) to provide strategic financial leadership. This senior role involves overseeing financial planning, ensuring profitability, and interacting with the SEC Board and key committees. Candidates should have extensive experience in financial leadership, particularly in sectors like events or hospitality, and a...

You will be responsible for liaising between departments, conducting client outreach and maintaining databases.

A retail company seeks a friendly and upbeat Team Leader in Glasgow to support the Store Manager and ensure a positive customer experience. Responsibilities include leading the team, creating a warm atmosphere, and driving commercial success. Ideal candidates will have strong leadership skills, positivity, and the ability to foster a sense of belonging among team members. This role offers an...

A leading beverage company is looking for a Mgr, Customer Service in Glasgow. This full-time position involves managing a team of about 30 individuals, overseeing contact centre operations, and enhancing customer journey processes. Ideal candidates should possess considerable experience in customer service, strong analytical abilities, and be familiar with customer service software. A competitive...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

Customer Experience Advisor | S | Retail & Business Banking | Customer Interactions | Glasgow RG BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the...

Business Unit: Digital Experience Centre Salary Range: £25,250 per annum DOE+ benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote working Contract Type: Permanent / 35 Hours Full Time We're buzzing about the year ahead — so much so that we're hiring now for our 13th April 2026 intake! Don't miss out — come and be part of the Virgin Money family. Our Team Are you ready to...

A well-known automotive rental company in Glasgow is seeking an enthusiastic Customer Advisor for a full-time position. This role requires excellent customer service skills along with a high level of accuracy and the ability to multi-task. Responsibilities include managing customer requests, processing bookings, and maintaining systems efficiently. The ideal candidate will be a proactive team...

A leading automotive rental service in Glasgow is looking for an enthusiastic Customer Advisor. This full-time position involves providing outstanding customer service, handling bookings, and managing follow-ups. The ideal candidate will possess excellent interpersonal skills and the ability to work effectively under pressure. The company specializes in fostering an inclusive workplace, and this...

You will drive quality improvements, monitor financial impacts, and ensure compliance with industry standards. Various benefits are offered, including opportunities for development, bonus plans, and generous holiday provisions.

A leading insurance company in Glasgow seeks a Root Cause Analyst for a 3-6 month contract. The role involves reducing customer complaints through thorough analysis and collaboration with Agile teams. Ideal candidates should have experience in complaint analysis, strong analytical skills, and familiarity with FCA regulations. This position offers competitive salary, bonus schemes, and flexible...

Customer Experience Advisor £26,830.00 basic salary bonus benefits Permanent/Full time Cumbernauld An exciting opportunity has arisen to join a collaborative and supportive Customer Experience Team within a fast-paced, office-based environment. You'll play a key role in delivering exceptional customer service and supporting sales activity through strong communication, organisation, and...

You will provide exceptional service to customers, helping them access digital banking solutions and assisting vulnerable customers. Candidates should have strong customer service experience, excellent communication skills, and a positive attitude. The role offers hybrid working options and various benefits, including medical insurance and a competitive pension.

A leading industrial technology company in the UK seeks a Talent Acquisition Specialist to enhance customer satisfaction and improvement initiatives. This role requires expertise in risk management, strong analytical skills, and the ability to drive process enhancements across various teams. Ideal candidates will be proficient in MS Office and PowerPoint, with a commitment to high standards of...