Customer Experience Lead jobs in Thatcham

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.

You will be responsible for assessments, CPA reports, Mental Health Tribunals, Managers Hearings and will be requested to supervise junior staff members.

You will work at Thornford Park which is a combination of medium secure and low secure units and rehabilitation flats. The service provides a seamless internal care pathway supporting and empowering patients in their recovery and rehabilitation.

You will deputise for the Lead Social Worker in quality assurance meetings and support the delivery of safeguarding induction and update training across the hospital.

You will be part of a well-established multidisciplinary team offering personalised assessment and treatment programmes in a structured, recovery-focused environment.

You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.

You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of fob access systems.

You will also have contact with our members by telephone, ensuring they are able to manage their day to day servicing of their savings accounts.

You will take on tasks such as:

You will be provided with all the training and guidance you need to learn our processes and to become a confident member of this dynamic team.

You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc.

You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required

You will be working from the Thatcham Branch, on the A4.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be based within a specialist mental health service that includes medium secure, low secure and rehabilitation units. The service provides a seamless internal care pathway, supporting individuals with complex mental health needs, personality disorders and histories of offending or placement breakdowns.

A leading telecommunications company based in Newbury is looking for a skilled Enterprise Architect to lead and manage the IoT billing domain architecture. This role involves developing enterprise architecture, modernizing systems, and ensuring solutions align with company strategies and industry standards. The ideal candidate will have substantial experience in complex architecture within the...

A leading construction firm in the UK is seeking a Head of Design and Engineering to oversee national design management and engineering operations. This senior leadership role demands innovation in engineering while ensuring governance and standards compliance. Ideal candidates will possess extensive experience in a senior role within a Tier 1 MEP organization, along with strategic acumen and a...

Are you a natural relationship-builder with a passion for delivering exceptional customer experiences? We’re looking for a Customer Success Manager with 3–5 years’ experience in account management or customer success, ideally within the energy sector, to join a growing organisation making a real impact in the industry.This is a fantastic opportunity for someone who loves working closely with...

You will ideally bring previous fibre installation experience or will be working in Telecoms and looking for a company that will invest and upskill you on fibre.

You will work closely with the management team to drive productivity, maintain high standards of quality, and ensure an outstanding customer experience. Key Responsibilities of Assistant Manager Lead and support the workshop team, ensuring performance targets and quality standards are consistently achieved.

- Age 21+ £12.64 per hour - Under 21 £10.43 per hour Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer....

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury.Key duties and responsibilities- Support and develop long-term relationships with customers and partnersAct as the main point of contact for customers after the saleGuide customers through onboarding and into the start of their contractProvide training, demos and support to help customers...

What you’ll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment.

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.

You will oversee the IoT architecture, focusing on billing and revenue management, while driving initiatives to modernize legacy systems. The ideal candidate has extensive experience in telco environments, especially in designing scalable solutions.

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.