Customer Experience Lead jobs in Folkestone

A Christian organisation providing meaningful aid to isolated communities is looking for a Marketing Content and Donor Experience Manager. In this hybrid role, you'll lead the strategy for engaging supporters, crafting impactful content across multiple platforms. The ideal candidate has proven experience in fundraising/engagement, and knowledge of regulations like GDPR. With a starting salary of...

A dynamic recruitment agency is seeking a Customer Operations Supervisor to oversee and support the sales and customer service teams. This role involves supervising departmental duties, managing KPIs, and ensuring excellent customer service. Candidates should possess strong IT skills, experience with CRM systems, and exceptional communication abilities. Join a growing e-commerce business and make...

Reliability & Operational Excellence Lead Permanent | Competitive Salary + Bonus | Excellent Benefits We are seeking a senior, enterprise-level leader to drive operational excellence, gross margin improvement, and working capital optimisation across global operations. The role will include leading Reliability within a global world class manufacturing business in order to improve gross margin...

Business Performance and Reporting Lead Salary £40,000 to £45,000 depending on experience Permanent Folkestone Hybrid Exciting Opportunity: Performance & Reporting Lead Drive Impactful Business Decisions Are you passionate about turning data into actionable business insights? Do you thrive in a role where your analysis directly influences strategic decisions and customer experience? Join...

Job Description Continuous Improvement & Operational Excellence Lead Permanent | Competitive Salary + Bonus | Excellent Benefits We are seeking a senior, enterprise-level leader to drive operational excellence, gross margin improvement, and working capital optimisation across global operations. The role will include leading continuous improvement within a global world class manufacturing...

You will support Titan, and Sagas wider Travel Business by orchestrating the planning and delivery of cross-channel marketing campaigns in line with the business targets. Youll drive continued improvement in ways of working and optimisation of marketing collateral and messaging to align with marketing strategies.

A leading mental health service provider in Folkestone seeks a Community CAMHS Consultant Psychiatrist to join their team serving children and young people. The role requires strong clinical skills, experience in managing mental disorders in youth, and GMC registration. Attractive benefits include a £20,000 recruitment bonus, relocation assistance, and professional development opportunities. If...

Job Description Design Lead Salary £35,000 to £38,000 depending on experience Permanent Hybrid - Folkestone (3 days a week in the office) Asa Design Lead at Saga, you will play a pivotal role in our fast-paced, production-led Creative Studio, delivering high-quality, on-brand design assets across multiple marketing channels. Youll be a hands-on designer who thrives on variety, working across...

Overview This role leads the creation and orchestration of compelling content and end-to-end donor experiences across hybrid print and digital products to grow Donor Income – one-off, regular and monthly, strengthen retention, and deepen supporter connection. The post-holder will champion an integrated, insight-led approach which embraces innovation whilst ensuring that our storytelling,...

Ready to kickstart or grow your career in customer service? Look no further! At Affinity Water, we’re on the lookout for enthusiastic, friendly, and customer-focused individuals to join our vibrant call centre team in Hatfield . Whether you’re an experienced customer service superstar or new to the game, if you love helping people and want to work for a company that values your growth, we want...

You will also be able to demonstrate the following skills and experiences; • Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI; Python or R is a plus). • Experience working with multiple data sources (VoC, complaints, transactions, journey analytics, etc.).

Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: -...

Are you a customer service superstar with a flair for sales? We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure. What you'll do: Provide world-class customer service through inbound callsAchieve sales targets while...

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Title Customer Delivery Driver Location Folkestone Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 24 Pay Rate £12.60 Category Retail Hourly Colleagues, Sales Staff Closing Date 21 October 2025 About the Role Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're...

Continuous Improvement & Operational Excellence Lead Permanent | Competitive Salary + Bonus | Excellent Benefits We are seeking a senior, enterprise-level leader to drive operational excellence, gross margin improvement, and working capital optimisation across global operations. The role will include leading continuous improvement within a global world class manufacturing business in order to...

Job Description Reliability & Operational Excellence Lead Permanent | Competitive Salary + Bonus | Excellent Benefits We are seeking a senior, enterprise-level leader to drive operational excellence, gross margin improvement, and working capital optimisation across global operations. The role will include leading Reliability within a global world class manufacturing business in order to...

You will have the chance to shape and own a social media presence that truly matters, telling incredible stories and seeing your work directly influence how we speak to our audience and convey our message. What's more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it.

About the job Customer Operations Supervisor Diamond Search Recruitment are delighted to be representing our client, an exciting and growing e-commerce business, recruiting for a Customer Operations Supervisor. Role Purpose This role supports the sales, customer services and order management, within the company, ensuring all customers and their orders are dealt with by the team in a timely...