Customer Experience Lead jobs in Sutton Coldfield

A leading supermarket retailer is seeking a Customer Experience Manager in Sutton Coldfield to enhance customer service and operational efficiency. The role demands a passionate leader with experience in fast-paced environments who can manage teams and deliver on performance targets. Responsibilities include overseeing the overall customer experience, managing effective store operations, and...

A leading data solutions provider in Sutton, England, is seeking a Lead Product Owner to guide the vision and delivery of Customer Insight Engineering initiatives. This role involves leading a collaborative team to enhance digital experiences using data for improved customer outcomes. The ideal candidate has proven experience in product management, especially in analytics-focused environments,...

You will manage store operations, exceed KPIs, and create a customer-obsessed atmosphere. Benefits include a generous staff discount, access to numerous retailer discounts, and a performance-related bonus scheme.

You will inspire your team while being accountable for store performance and KPIs. This role requires previous management experience and strong communication skills to engage with customers effectively. The company offers generous perks including employee discounts, performance bonuses, and flexible working patterns.

A growth-focused SaaS company in Sutton Coldfield is looking for a Customer Support Team Leader. This role involves managing and developing a team to achieve business objectives and ensure outstanding customer service. Candidates should have over 2 years of experience in a leadership role, with strong skills in coaching, problem-solving, and communication. Benefits include wellness programs,...

A planning and consultancy firm in Sutton seeks a Senior or Principal Planning Consultant. This role involves managing projects, advising on planning strategies, and engaging with clients and local authorities. Applicants should have a postgraduate degree in a relevant field, excellent communication skills, and at least five years of experience in planning. The company offers a supportive...

A home improvement retailer is seeking a friendly and reliable Retail Sales Advisor for their Sutton branch on a 12-month fixed-term contract. You'll provide exceptional customer service, assist with sales, and maintain stock. The ideal candidate should have strong communication skills and a team-oriented approach. Experience with products isn't required, as training is provided to help you...

We are Amazon; we pioneer. Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We are seeking a motivated and impeccably organized General Manager’s Assistant to join our Fulfillment Centers [edit with the location/name of Building], to assist and work closely with the site’s General Manager. About Amazon’s Fulfillment Centers: the Operations teams that work...

A leading provider in the building industry is seeking a Trade Counter Assistant / Driver in Sutton Coldfield. This full-time role involves achieving sales targets, providing excellent customer service, and delivering products to customers. The role offers a competitive salary of £27,936, with additional OTE up to £31,536, and includes benefits like healthcare cash plans, life assurance, and...

Customer Relations Manager – Care UK, Royal Sutton Coldfield Care UK is an award‐winning private care company with over 150 care homes across the United Kingdom, committed to delivering exceptional care and values of Caring, Passionate and Teamwork. This role is based at Mercia Grange care home in Sutton Coldfield. The Role The Customer Relations Manager will drive sales and support the care...

A busy automotive dealership in the United Kingdom is seeking a temporary Service Advisor. The ideal candidate will provide outstanding customer service and act as the main point of contact for customers. Responsibilities include greeting customers, booking vehicles for service, liaising with technicians, and ensuring customer satisfaction. Experience in the automotive industry is preferred, but...

You will lead a small team and ensure the delivery of a world-class customer experience. With recent supervisory experience, you will foster a positive work environment and drive the team towards exceptional performance. The role comes with a competitive salary, bonuses, and significant employee discounts across various brands.

A famous fast-food chain in the UK is seeking a Team Leader to manage restaurant operations. This role involves leading the team to ensure customer satisfaction, coaching team members, and managing daily operations. Candidates should possess strong leadership skills, experience in team management, and the ability to stay calm under pressure. The company values individuality and offers a...

Reception Team Lead | Administration/Reception/Customer Service | Sutton | Full time | Permanent | 37.5 hours Spire St Anthony's Hospital is currently looking to recruit for an Reception Team Lead to join the team on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact. Contract type: Permanent, Full time Duties & Responsibilities (not...

You will deliver vital NHS services and private care, while ensuring pharmacy compliance and patient safety. Ideal candidates will possess strong communication skills and leadership experience in customer care. The role offers numerous employee benefits, including a retirement savings plan and generous discounts across partner brands.

A leading independent healthcare group in Sutton is seeking a Reception Team Lead for a full-time, permanent position. The successful candidate will oversee reception operations, manage staff, and ensure the delivery of high-quality customer service. Responsibilities include managing schedules, achieving KPI targets, and fostering a welcoming environment. Competitive salary and benefits package...

Once For All is a high‐growth, cloud‐based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality, education, facility and property management,...

Sutton Coldfield, West Midlands, United Kingdom Job Info ID 400044193 Job Category Retail management Posting Date 12/31/2025, 02:46 PM Locations Sainsbury's Supermarkets Ltd, Sutton Coldfield, West Midlands, B75 5BT, GB Closing Date 01/17/2026, 02:46 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary £31,450 Leading in our stores: Our management teams don't just run...

What you’ll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

A leading retail company in the UK is seeking a Store Manager to lead a high-performing team focused on delivering exceptional customer experiences. The successful candidate will drive performance, nurture talent, and manage store operations effectively. This role provides opportunities for career advancement within the organization, offering a competitive salary and a range of employee benefits,...